What you’ll be doing...

Verizon is looking for a key technical leader within the Verizon Edge Network Support team. You will be responsible for technical support functions across a wide variety of technology within the edge network including the new intelligent Edge Network (iEN). Your responsibilities will include supporting both legacy and new edge networks as well as the migrations required to move to the new network. In addition, supporting the decommissioning of the legacy networks over time will be essential. Examples include the migration of a variety of wireline and wireless network functions (LCR routers/ PIP PE routers / Layer 2 network services such as CPA and SES / OTNGN PE, P, and Choke routers) to the new iEN network including Multi Service Edge (MSE) routers and Unified Transport (UT).

  • Resolve complex network troubles originating from a variety of sources including Network Operations Centers, Regional Operations teams, and Customer Centric teams.
  • Perform network change activities including software upgrades and configuration changes using scripting and automation tools for efficiency.
  • Provide regular interaction with Network Planning, Engineering, Maintenance Engineering, Regional Teams and Vendors to ensure operational issues are addressed, either upfront during network planning and design stages of a new network/product or as discovered.
  • Optimize network performance and reliability by proactively identifying and resolving early stage trends to prevent service interruptions.
  • Create an environment where ownership and accountability are embraced.
  • Foster pride of ownership in the networks you own and operate.
  • Develop a team mentality that embraces creative solutions for operating the Network through self-sufficiency and problem solving, collaboration with other teams, and a common sense of purpose.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness to travel.

Even better if you have:

  • A Master’s degree in a technical discipline such as Electrical Engineering, Computer Science, Information Technology, Telecommunications, or related field.
  • Three or more years of experience leading technical teams either directly as a supervisor/manager or indirectly through projects and other activities.
  • Strong critical thinking, problem solving abilities, and decision-making skills.
  • Ability to communicate complex information clearly and concisely.
  • Ability to lead technical discussions with peers and executive management.
  • Knowledge of IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols like ISIS, OSPF, BGP, L3VPN, L2VPN, and Traffic Engineering concepts.
  • Knowledge of modern router architecture including interworking of control plane and forwarding plane, switch fabric, and egress queuing.
  • Knowledge of Network Configuration Models (Openconfig Yang Models, IETF Yang Models)
  • Experience with multiple Software Defined Networking (SDN) controller architectures (OpenDaylight, Open Contrail, Northstar).
  • Experience with Automation using configuration management tools like Puppet, Chef, Ansible or Salt.
  • Experience with Splunk for Proactive monitoring and Analysis using Next Generation telemetry, logging, reporting, dash board development, and continuous delivery technologies.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.