What you’ll be doing...

The Company

Verizon is serious about innovation. About being the first and being the best. We are building a future using technologies like 5G, Multi-Access Edge Computing and Artificial Intelligence that are allowing us to create products that were previously impossible. We’re building tomorrow with the best of today.

Your role

As our Consumer Insights lead, you will be responsible for surfacing social shifts, industry trends, and research to tell a story of what is happening in the marketplace. You will synthesize information, signals and data to produce actionable insights and opportunities across industries. Staying on top of cultural shifts, identifying insights, solving problems and helping the pod to identify opportunities will give you a strong voice within our pod structure.

You are an explorer, you enjoy starting at the beginning, reaching into the problem and building your solution with whatever it takes. You enjoy the big questions and can hold your own in the diverse work team structure. The pod will function completely equitable with a voice at the table for each and every one. Strength is in the power of this diverse group and you thrive when the whole succeeds.

You are:

  • Adaptable: You invent novel approaches and figure out what to do when ready-made processes or techniques are inadequate.
  • Curious: You find patterns between disparate, seemingly unrelated sources anticipating innovative ways to build and position new business ideas.
  • Humble: You demonstrates continuous personal development with the team and desire to learn from others. You see collaboration as a mechanism for self-improvement.
  • Experimental: You adeptly layer together experimentation with other research, testing, and metrics to reveal strengths and flaws in the current strategy and devise a clear path forward.

What you will do:

  • Develop and facilitate highly productive and informative trends workshops and work sessions with business partners and peers
  • Act as the authority of culture with an understanding of trends and themes
  • Lead the design and execution of research required to identify and stay abreast of topics impacting society, consumers, technology and business
  • Mine data and insights form consumer, market and technological business intelligence. Synthesize these insights and craft compelling and thought-provoking narratives and reports that will educate, uncover opportunities and threads and provide actionable insights for the business
  • Investigate new ideas and opportunities to identify the most important themes, cultural shifts, consumer/business and category trends to determine new business opportunities

    What we’re looking for...

    You’ll need to have:

    • Bachelors or Masters in Data Science, Economics, Statistics, Applied Mathematics, Computer Science, Operations Research, Environmental Engineering/Science or other analytic degree
    • 6+ years of relevant work experience
    • Experience in trend identification and reporting, research and insights or strategic planning at a consultancy
    • Exposure to business process mapping and/or re-engineering preferred
    • Experience with M&A preferred

    Even better if you have:

    • Ability to observe and identify patterns, trends and insights and to make complex topics understandable
    • Strong conceptual, as well as quantitative and qualitative, analytical skills
    • Outstanding analytical and creative problem-solving skills
    • You are a fluent story teller with the ability to translate data, sentiment and business concepts into a well-articulated and compelling story. Your story can take on many formats and your ability to context shift between verbal, written and visual story telling ensures you’re seen and heard
    • You thrive in the unknown and find extreme comfort in the grey. Failure is an opportunity to grow and push through the boundary
    • Highly developed organizational and time-management skills
    • High degree of self-confidence and determination
    • Superior interpersonal skills
    • Demonstrated proficiency with spreadsheets, databases, word processing, and slide presentation software
    • Ability to thrive in a dynamic environment, meet deadlines, and simultaneously work on multiple projects
    • Willingness to travel extensively

    When you join Verizon...

    You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

    Equal Employment Opportunity

    We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.