What you’ll be doing...

  • Work autonomously with Marketing, Finance, and IT to interpret business requirements to SQL code to anticipate, investigate, and resolve issues related to new and ongoing projects.
  • Develop SQL code to be used with automated processes to identify revenue opportunities and customer billing issues.
  • Data mine large datasets in Oracle databases to find emerging issues and root-cause in provisioning, ordering, and billing systems.
  • Drive timely resolution of billing issues for a seamless customer experience.
  • Monitor daily processes and results proactively to ensure consistent coverage.
  • Mentor junior members of the team in advanced SQL techniques and methods.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.

Even better if you have:

  • A degree in Computer Science.
  • Four or more years of complex data analytics and coding experience in SQL.
  • Demonstrated ability to investigate and determine root causes of issues using analytical skills.
  • Demonstrated experience in continuous improvement initiatives and project management.
  • Proficiency in Microsoft Office, especially in Excel.
  • Strong written and oral communication skills.
  • Ability to act quickly to resolve customer-impacting issues.
  • Knowledge of Verizon Wireline business and underlying data structures.
  • Experience with Oracle, Microsoft SQL Server, ROC Revenue Assurance, Hadoop, and Tableau.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.