What you’ll be doing...

The Network Assurance Engineer is responsible for the advanced operation and maintenance of a complex multivendor nationwide network, ensuring network integrity and quality.

The Engineer will be responsible for troubleshooting end to end issues on an ever changing network.This troubleshooting consists of a combination of working directly on devices, observing and interpreting data from tools, and coordinating with other internal and external teams towards resolution.

Responsibilities include

  • Working closely with Cross Functional Teams and vendors collaborating on optimal solutions for current and future MPN infrastructure and solutions.
  • Proactively looking for areas to improve overall network performance.
  • Finding and resolving system issues on the network by utilizing traditional and non-traditional means.
  • Providing leadership and direction to your team as well as other network teams.
  • Interacting with cross-functional teams to deploy and optimize components for best efficiency and reliability.

What we’re looking for...

You’ll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience in the wireless Industry.

Even better if you have:

  • A degree.
  • Strong analytic, interpersonal and communication skills.
  • Advance troubleshooting skills
  • Problem solving abilities
  • Leadership abilities, presentation skills
  • Strong project management skills
  • Experience in supervision over work product. Works independently on routine and non-routine research and reporting functions.
  • CCNA, JCNIA or related certification.
  • Advanced broad technical leadership skills in the current wireless environment
  • RHCE or related experience
  • Technical triage and crisis management skills
  • Clear & concise communication skills.
  • Ability to Command and Control outage bridges.
  • Ability to sectionalize troubleshooting.
  • Knowledge of Verizon MPN Architecture and feature set.
  • Strong knowledge of VZW EPC tools. (SevOne, IrisView, NetScout).
  • Ability to utilize internal and external performance tools to troubleshoot customer issues and reduce both MTTR and MTTI (SevOne, NetScout, Wireshark, Irisview Suite)
  • Strong knowledge of End to End call flows for:1X, EVDO, LTE, IMS, and CDS/ ASP Applications, VoLTE, MPN.
  • Experience in data presentation (Tableau) or programming/automation experience.
  • Advanced broad technical leadership skills in the current wireless environment.
  • Willingness to work night shift and oncall rotation as necessary.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.