What you’ll be doing...

As a Learningand Development Project Manager, you will report to a Senior Manager, Learning andDevelopment. You will be primarily responsible for project managing select learning solutions, in collaboration with Instructional Designers, from original concept through final implementation. In addition, you’ll be responsible for project managing the implementation of internallearning and development (L&D)process improvement initiatives and recommending process improvements to elevate efficiencies and effectiveness of internal L&D processes. Other responsibilities associated with the position include:

  • Project managing learning solutions and internal L&D process improvement initiatives (i.e., defining the project, planning, analysis design, management/execution, review).
  • Enhancing the efficiency of instructional design processes and internal L&D processes.
  • Acting as business/performance consultant and collaborating with stakeholders and L&D team members to identify and translate business needs into formal and specific training requests.
  • Helping to create learner-centered design and development plans into learning solutions via execution of project plans.
  • Collaborating and influencing the direction and outcome of projects/programs to ensure that the customer experience, learner experience, business expectations, and L&D needs are met.
  • Overseeing selection projects (i.e., planning, execution, assessing trainer readiness, budget, stakeholder feedback, and program evaluation/analysis).
  • Working with Verizon professionals (e.g., program/product managers, sales professionals, leadership, operations, and training resources) to receive, analyze, prioritize, and project manage training development and delivery requests.
  • Providing regular updates via formal and informal meetings on progress of projects and results.
  • Partnering with development managers and instructional designers to ensure learning solutions are created to meet business needs, close skill gaps and provide reinforcement strategies.
  • Working collaboratively with instructional designers to achieve goals for quality, quantity and timeliness of launch for learning solutions.
  • Developing solutions to complex problems that require frequent use of creativity and innovation.
  • Analyzing situations and processes which require an in-depth evaluation (i.e., exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results).
  • Establishing and implementing a measurement plan for all managed projects.
  • Leading and inspiring teams to meet project objectives.
  • Recommending, teaching, mentoring, and assisting to upskill designers.
  • Designing and developing original programs.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience leveraging project management methodologies.
  • Experience in L&D Design processes (e.g., ADDIE model or similar).
  • Knowledge of Adobe, Microsoft Office, Google Suite, and PeopleSoft.
  • Knowledge of eLearning Principle and Development.
  • Project management certification or applied experience.
  • Willingness to travel domestically up to 50%.

Even better if you have:

  • Master’s degree in related field (e.g., Human Resources, Organizational Development).
  • Process improvement certification or experience.
  • The ability to perform effectively in team-based environments.
  • Strong written and verbal communication skills.
  • Six Sigma Certification
  • Expertise in L&D tools and professional trends.
  • Advanced consulting experience.
  • Knowledge of and experience with applying Kirkpatrick’s evaluation methods.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.