What you’ll be doing...

You will be a Marketing Operations Manager on our Transactional Messaging team that defines business requirements for developing high volume email and text communications that increase brand recognition, lower call volumes, and drive revenue. This is a fast paced position that requires excellent multi-tasking and project management skills.

In this role, you will manage all aspects of transactional campaign deployment – including the strategic, tactical and support functions (creative, project management, data strategy, technology, and analytics). You will work with business and product sponsors as well as other key stakeholders to leverage marketing technology to drive business performance and best in class customer experiences.

What we’re looking for...

You have experience building CRM communications programs with multiple data sources and have a proven ability to solve problems. Ideally you also have experience working with commercial marketing tools like Adobe Campaign, Adobe Experience Manager, etc. Most importantly, you are someone who can translate input from non-technical teams into clear business requirements for our IT teams that will help drive great customer experiences.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • CRM or direct marketing experience.
  • Marketing operations experience.
  • Experience managing others.
  • Ability to manage complex projects and operate under tight timeframes.
  • Willingness to travel.

Even better if you have:

  • A degree.
  • Experience with commercial marketing software and/or tools.
  • Experience managing external partners and agencies.
  • Experience writing user stories, conducting user acceptance testing, and developing detailed business requirements.
  • Working knowledge of agile development process.
  • Proficiency in development tools for creating, publishing, and managing email content (e.g. Photoshop, Dreamweaver).
  • Familiarity with technical scripting languages (e.g. HTML, CSS).
  • Knowledge of project management tools (e.g. JIRA).

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.