What you’ll be doing...

This position is part of the Advanced Technical Support team in the Government Enterprise Network Operations Center.It involves providing network services support to Public Sector Customers.The primary role for this position is to offer break/fix support at a Tier II level, project support and performing change management.Daily operations include addressing network change requests; supporting network incidents (ex. Network outages/complex routing issues/QoS/service degradation and latency) and ensuring the health of Verizon’s customers’ managed service networks.The position will interface with customer and internal Verizon organizations.The GENOC operates in an ISO certified environment. The engineer supporting the NOC will be measured on their ability to perform according to processes and procedures, responding to service requests, performing problem analysis and executing change management.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Experience in a network operations environment
  • Experience with IP networks in a NOC environment
  • Knowledge of networking protocols (IP, MPLS, BGP, EIGRP, OSPF)
  • Experience with Juniper or Cisco routers, switches command line
  • Knowledge of IPv4 (solid), IPv6
  • Ability to obtain a government issued security clearance
  • Availability to be on-call rotation as needed

Even better if you have:

  • A degree
  • Understanding of Firewalls, ACLs, DNS, NTP, Network Management and tools
  • Good technical writing skills
  • An active professional level certification: i.e. Juniper JNCIP, Cisco CCNA
  • Knowledge of ITIL and/or ISO 20000 operating environment
  • An active government security clearance

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.