What you’ll be doing...

Our customer demand for communications service keeps growing. As part of that ever growing service, the team you will be overseeing will be working to combat the issue of Robocalling! Our team continues to enhance call protection experiences. You will provide leadership and support to oversee the sustainability of the nation’s largest and most reliable network. Your role will involve leading and developing a high-performing team to effectively perform network management responsibilities in support of our key initiatives. We are constantly innovating to enhance the customer experience and you can play a vital role in changing the way our customers live, work, and play.

Join team Verizon as we leverage our existing TDM/VoIP Networks with automation and turn of the century infrastructure. We are building opportunities within Verizon for career, network, and technology growth. You will be empowered with an opportunity to impact how we develop the next generation Global Technology that Verizon supplies!

  • Leading, motivating and developing a high performing team of Engineers who are experienced in Voice, TDM, VoIP network design while driving change to meet strategic business goals.
  • Management of all functions of the team including work print design review and approvals, scheduling, performance and time reporting.
  • Providing technical assistance and communicating technical information and status to customer service centers, technical support organizations and management teams.
  • Coach and develop a team to have a sense of urgency in providing customer service, satisfaction and on time performance.

What we’re looking for...

You thrive in environments where your strong leadership skills, business acumen and technical expertise are keys to driving the success of multifunctional teams. You are organized, detail oriented, and efficient. No stranger to succeeding in a fast-paced environment, you juggle competing priorities with ease. People count on you for your ability to build relationships at all levels and communicate clearly to business and technical audiences alike. You’re driven to resolve problems and overcome hurdles, and you approach every situation with a can-do, team-player attitude.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.

Even better if you have:

  • A degree in engineering, mathematics, or related field.
  • Two or more years of supervisory experience.
  • Two or more years of experience with telecommunications engineering.
  • One or more years of previous experience reading plats and other facility documentation.
  • Prior experience supervising union employees.
  • Understanding of various circuit architectures such as DS1, VoIP, TDM.
  • Demonstrated proficiency with Microsoft Office products including Word, Excel, Outlook, and PowerPoint.
  • Proven planning and organization skills in a dynamic and fast-pace work environment.
  • Demonstrated excellent verbal and written communication skills.
  • The ability to act independently with a sense of urgency and appropriately escalate issues as required.
  • The ability to work in a cross functional capacity between various internal and external organizations.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.