What you’ll be doing...

You’ll be representing B2C managing strategic projects that will ultimately drive exceptional customer satisfaction for our business customers. As a representative for B2C, specifically for VZ Connect Billing & Revenue Assurance, you will work together with cross-functional teams across geographic regions to implement programs to make us deliver even better solutions and service to our customers. You will be the primary contact for Billing & RA on high visibility strategic projects.

  • Forging cross-functional partnerships to get the work done.
  • Creating detailed project plans and communicating business updates.
  • Identifying global resource requirements and pulling in the right people.
  • Developing, reviewing, and continuously improving processes.
  • Monitoring project progress, anticipating and reducing risk.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.

Even better if you have:

  • Master’s degree. Ideally, in project management.
  • Experience motivating and influencing teams to deliver outcomes and results.
  • Strong leadership capability to engage and influence collaborative partnerships with internal and external stakeholders.
  • Ability to apply data analytic techniques to pinpoint opportunities, design, and implement strategic initiatives.
  • Attention to detail, data accuracy, and quality of output.
  • Experience with end-to-end billing.
  • Experience in development and delivery of communication via advanced knowledge of MS Word, Excel and PowerPoint.
  • Experience in engaging and influencing teams and functional leaders. Comfortable working with all levels in the organization.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.