What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

You will provide the scheduling of installations and fulfilment support in a fast paced, high growth environment.

  • Reaching out to customers to schedule installation of orders, while coordinating with subcontractor technicians.
  • Escalating all order issues with Operations Management team.
  • Participating in weekly installations review calls and providing updates on outstanding orders.
  • Keeping organized records of customer orders.
  • Identifying and recommending opportunities to improve processes.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.
  • Experience in a high volume phone based environment.
  • Fluent Dutch.

Even Better if you have:

  • Multilingual skills.
  • Experience working with customers/clients directly and ability to influence decision makers.
  • Knowledge of Salesforce.com and SAP.
  • Ability to make and receive 100 phone calls per day.
  • Strong listening, communication skills and attention to detail.
  • Strong relationship building skills with both internal and external stakeholders.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.