What you’ll be doing...

As the Verizon Business Group’s (VBG) Director of Business Devices Realization and Lifecycle Management, you will be responsible for new device development, certification, and lifecycle management. In this role, you will drive device original equipment manufacturers (OEMs) for on-time device launches and with high quality. This role will also involve managing several internal stakeholder teams, including network, device technology, revenue assurance, and supply chain teams for device launches and lifecycle management. Business specific devices include smartphones/tablets/compute devices unique to business customers, customer premises equipment (CPE)/routers for fixed wireless and WiFi deployments for businesses and endpoints for 5G/multi-access edge computing (MEC) use cases.

Device Development &Certification:

  • Define and execute a streamlined process for on-boarding device OEMs for Verizon’s direct and indirect channels

  • Lockdown product features and detailed technical/functional requirements for new devices

  • Drive partner ecosystem (chipset, OS, software vendors) to ensure prioritization of features/capabilities for Verizon devices

  • Create cost and time efficient certification strategy that addresses Verizon network and business customer needs

  • Project manage device development and certification milestones to ensure high quality and on-time device and service launches

  • Manage device OEMs to higher device quality and performance by benchmarking device’s network performance key performance indicators (KPIs), call in rate, and return rate

Device Launch Management:

  • Align with pricing and Go-to-Market (GTM) teams for SKU setup, pricing mapping, and messaging for new device launches

  • Collaborate with Business Product teams to translate marketing requirements to user stories for IT teams for supporting device launches

Device Lifecycle Management:

  • Plan and manage timely software updates on embedded base devices to quickly address customer feedback, rollout new features and ensure leadership on security updates

  • Ensure that devices support sophisticated device management capabilities for software update management by Verizon and by Verizon’s customers

  • Develop organizational responsibilities for gathering feedback on device performance (align with call centers/network repair bureau) and drive lessons learned into the next gen device

What we’re looking for...

You are passionate about product development and management. You thrive in a fast-paced ever-changing work environment. You are driven by your own success and equally committed to the success of the team.

We are looking for someone with:

  • A Bachelor’s degree and/or equivalent work experience; Master’s degree or MBA desired
  • 10+ years of experience in product/device development and device/network technologies
  • 5+ years of mobile/telecom industry experience
  • 5+ years of experience in leadership and people management roles
  • A proven experience launching multiple products/devices
  • Demonstrated track record in process execution, development, and deployment of products and new technologies
  • A strong track record of identifying and delivering creative opportunities to achieve business organization goals
  • A strong track record of collaboration and stakeholder management
  • The ability to effectively manage relationships with cross-functional partners to drive projects toward completion
  • Superior leadership, communication, team building, and organization skills
  • The ability to learn quickly and thrive in a dynamic environment
  • Proficiency in Google Suite, PowerPoint, Excel, Word, and other standard office computer applications

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.