Enterprise Customer Success Manager
This job posting is no longer active
- Greenwood Village, CO, United States
- Full-Time Customer Service
- Job # 534837
- Date posted - 2019-11-14
What you’ll be doing...
The Enterprise Success Manager will be responsible for managing and growing a book of business consisting of Verizon Telematics’ large revenue accounts. Primary duties include renewal of service agreements and up-selling accounts. You will work internally across all functions to drive customer satisfaction and exceed sales targets.
- Develop and maintain strategic business relationships with enterprise accounts to promote Telogis' products and services and profitable business relationships.
- Protect and defend annual revenue, customer base and subscriptions.
- Utilize detailed knowledge of products and thorough knowledge of clients’ business to consult and provide solutions that will increase value and ROI for clients.
- Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction.
- Conduct customer site visits to create & maintain relationships at all levels across the client organization.
- Keep accurate, detailed records of all sales activity in CRM (Salesforce.com).
- Assist in establishing a "Best Practices" sales process for large/enterprise level accounts.
What we’re looking for...
You'll need to have:
- Bachelor’s degree or four or more years of work experience.
- Three or more years of relevant work experience.
- B2B selling experience at large/enterprise level accounts.
- Willingness to travel.
Even better if you have:
- Bachelor’s degree.
- Ability to generate activity through networking and association marketing within assigned accounts.
- Experience selling multi-million dollar contracts.
- Experience selling software solutions or software-as-a-service (SaaS) solutions.
- Interpersonal communication skills, attention to detail and strong organizational skills.
- Computer and presentation skills.
- Knowledge of MS Office suite and CRM solutions including Salesforce.com.
When you join Verizon...
You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
