What you’ll be doing...

Verizon is looking for an individual to join their IoT Service Management team that manages the availability, reliability, performance and capacity of IoT applications and end-to-end IoT services by performing the engineering, operations and support of highly available IoT applications and end-to-end services that consist of components located in a variety of internal and external physical, virtual and cloud environments.

  • Providing deep expertise and leadership as a subject matter expert into the applications, systems and technologies that make up end-to-end IoT services.
  • Operating independently, working across disparate functional groups to document service offerings, understand interfaces and applications, be a stakeholder in roadmaps and planning, gather and monitor capacity and KPIs and be able to drive process and technical improvements.
  • Collaborating and leading teams of stakeholders and vendors from across different functional groups to ensure that the IoT services are well planned, engineered, and operated
  • Assisting in defining, developing, improving and deploying work products focused on IoT end-to-end services.
  • Driving improvement across functional groups with a heavy focus on leveraging and looking for opportunities to enhance process and technologies that increase efficiency through self-service, automation and orchestration

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Technical certifications or SME experience in relevant service areas (Systems, Device, Wireless, Network).
  • A solid balance of technology and business skills and abilities.

Even better if you have:

  • A degree.
  • Five or more years of experience with System Management / Engineering.
  • Two or more years of experience in leadership role.
  • General industry certifications (Security, OS, Cloud,ITIL).
  • IoT knowledge and work experience.
  • Experience in disaster recovery, business continuity, risk identification, mitigation strategies, and emergency preparedness.
  • Knowledge of KPI tools including Netscout, SevOne, and IrisView.
  • Knowledge of LTE, IMS, VoLTE and IoT connectivity and provisioning call flows.
  • Project management experience, with strong leadership skills and the ability to drive teams to consensus.
  • Knowledge of cloud computing, Network Functions Virtualized (NFV), and Software Defined Networks.
  • Knowledge of design principles of OpenStack architecture and how applications operate in an OpenStack cloud.
  • Experience with Python, Ansible or other automation tools.
  • Willingness to travel.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.