What you’ll be doing...

Responsibilities associated with the position include:

  • Support the execution activities of transition and transformation projects.
  • Lead smaller or business-as-usual (BAU) projects occasionally.
  • Develop and maintain project schedules and calendars with the input and assistance of transition leads.
  • Facilitate team meetings, providing meeting minutes and action items where needed.
  • Build strong communication channels with internal stakeholders in various departments.
  • Track tasks assigned to the project team and prepare regular status reports.
  • Ensure smooth communication within the project team and other cross-functional teams.
  • Interface with internal/external stakeholders on a regular basis.
  • Prepare and document Day 1/Day 2 support documentation and acceptance criteria.
  • Oversee and drive establishment of SLA/OLA agreements.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Project management or relevant experience.
  • Willingness to travel.

Even better if you hav

  • A degree.
  • Two or more years of project management or relevant experience.
  • Excellent organizational skills.
  • Strong verbal and written communications skills.
  • Advanced skills in Microsoft Office product suite, including PowerPoint, Excel, and Word.
  • Ability to manage and negotiate with required internal and external organizations.
  • Knowledge of project management software (e.g., MS Project, Clarity).
  • ITIL v3 certification or obtained within 6 months of start date.
  • Knowledge of project management and familiarity with core concepts.

#CustomerOperations

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.