What you’ll be doing...

You will help drive operational excellence across our network organization by ensuring that the appropriate network parts are in the right place at the right time. Leveraging analytics to optimize processes and procedures will create additional value for our company – and you will lead these efforts. You will manage the overall system support for Network tools such as Quick Bid, TESS, PC/eASR, and Granite. This includes creating processes, process documents, engineering systems configurations, working directly with IT teams to implement enhancements, changes and fixes, test in UAT environments, implement in production, and provide training.

  • Collaborating with regional teams to understand their process needs, timelines, and roll out schedules.
  • Ensuring network systems are optimized across functional initiatives in a timely manner.
  • Managing Network applications including security and audit controls.
  • Forecasting IT developmental plans to be deployed to the field.
  • Developing quantitative models to estimate attach rates for network installation projects.
  • Performing data analytics to identify trends and link back to process and system root causes.
  • Leading business case development using benchmarking data to validate best practices.

What we’re looking for...

Communicating with others comes naturally to you. You know that different team members and stakeholders have different needs and you flex your style and approach to be most effective. People trust you and come to you for advice and counsel. You make connections between data derived from different sources and synthesize it into one complete picture. You thrive in a fast-paced environment with multiple highly visible projects with lots of competing priorities.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness to travel.

Even better if you have:

  • A degree.
  • Experience filing Jira tickets.
  • Experience in the Quick Bid and/or Xpress Bid systems.
  • System support for Telecom Network applications supporting bids and awards.
  • Ability to project manage system migrations and enhancements as well as provide training to large groups of end users.
  • Able to write details process and technical documents to be used for end user purposes as well as IT development.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.