What you’ll be doing...

You will explore what our people need to learn to be even better. Your programs and learning approaches will align with our business needs and be highly effective and in tune with our culture. You’ll design learning solutions that are engaging, fun and most importantly build those capabilities needed to enable our people to create the Verizon of the future. Responsibilities associated with the position include:

  • Creating innovative learning solutions for sales, products, customer service, and employee development.
  • Resourcing learning initiatives with internal and external training experts.
  • Evaluating program effectiveness and continuously improving our solutions.
  • Managing the archive of learning programs and materials.
  • Collaborating with internal and external teams.

** This position can sit in any valid U.S-based Verizon business office. **

What we’re looking for...

You’re energized by discovering the best new learning approaches and applying them to create engaging learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from meeting key learning objectives and seeing the impact of a strong learning program.

You’ll need to have:

  • Bachelor’s degree or four or more years of experience.
  • Four or more years of relevant experience.
  • Knowledge in design and delivery of employee and customer training.
  • Experience working with authoring tools (e.g., Storyline, Captivate).
  • Willingness to travel.

Even better if you have:

  • A degree.
  • Knowledge of adult learning principles and training approaches.
  • Experience consulting with HR professionals and their business clients.
  • Experience managing projects effectively balancing timeliness and quality.
  • Experience with guided systems support.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.