What you’ll be doing...

Verizon is a Fortune 500 company providing services to Enterprise and Government clients. Our Australian business is spread across Sydney, Melbourne, and Canberra offices. In Canberra we run the Government Security Operations Centre to support our esteemed government clients.

This part of our business is expanding due to a number of new opportunities and currently we are seeking a Junior Network Security Engineer to be a part of a skilled operations team managing dynamic multi-tenanted and dedicated secure gateway environments.

The role involves shift work and you will be rewarded with 15% shift loading. This role offers a great deal of career progression and opportunities to learn and work with many key technologies.

The primary responsibilities associated with this position include:

  • Responding to alerts from internal and external clients.
  • Logging network health alerts in a quality manner and within SLA.
  • First-level troubleshooting of client incidents.
  • Assessing, writing, and implementing client firewall rule changes.
  • Acting as overflow and after hours Service Desk.
  • Improve efficiencies - job throughput, resolution times, service improvements, and process improvements.
  • Accurate and on-time monthly reports.
  • Improving client communications (e.g., changes, outages, emergencies).
  • Adhering to and assist with the creation and maintenance of Service Desk and Monitoring procedures.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Two or more years of experience in a network/security role.
  • NV1 clearance (mandatory).

Even better if you have:

  • A relevant IT degree or equivalent experience, especially networking and network communications.
  • Experience in an ITIL V2 or V3 environment.
  • Experience with Linux desktop and server environments.
  • Experience with network devices across multiple technologies (e.g., Cisco, F5, Checkpoint, Palo Alto).
  • Excellent written and oral communications skills.
  • The ability to interact with technical and management staff to develop and problem solve technical requirements.
  • ACSA, ACIA certification and/or other relevant security certifications.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.