What you’ll be doing...

You will support Design and Innovation capability building through training development, and delivery. You will drive Design Thinking awareness, mindset, and capability andpromote adoption across the enterprise with goals to improve business outcomes while creating a highly collaborative, learning organization.

  • Teaching all levels of Design and Innovation candidates in all modules of the Verizon Design Thinking curriculum and other related training as required.
  • Traveling up to 40% of the time to deliver training.
  • Preparing or participating in the preparation and maintenance of training materials and other relevant collateral.
  • Providing one-on-one coaching to learners pursuing Design Thinking certification.
  • Providing guidance as a resource to teams implementing Design Thinking projects that will provide business benefits resulting in significant business improvement as required.
  • Translating strategies into objectives, metrics and initiatives.
  • Providing support in problem solving efforts on key projects to improve revenue, market penetration, and quality, reduce cost and improve cycle time, and improving income as required.
  • Providing management with project status updates, feedback, and appropriate reporting on key, process focused objectives.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in the implementation and teaching of Design Thinking methodologies.
  • Knowledge and experience in Design Thinking, Human-centered Design, Customer Experience Design, and/or Concurrent Design.
  • Willingness to travel up to 25% domestically and internationally for training delivery.

Even better if you have:

  • Master’s degree.
  • Training and presentation skills with solid communication capabilities, both oral and written.
  • Knowledge of Lean, Six Sigma, and Agile concepts, practices and tools, and the capability of articulating the fusion of such practices to drive superior business outcomes.
  • Interest in Design Thinking methodologies as a strategically critical business philosophy.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.