What you’ll be doing...

The Network and Security Operations Center (NSOC) is a team of skilled engineers developing unique and innovative solutions to deliver sustainable network and security services to Verizon’s customers. The NSOC delivers 24x7 monitored network and security services, performs real-time monitoring, fault isolation, and incident resolution for multiple complex, and global networks. Members of the NSOC learn and adapt to the latest network and security technologies, and are encouraged to strengthen the team through sharing and collaboration. Our team partners with vendors, project managers, and engineering teams to develop, maintain, and deliver robust and scalable services to our customers. NSOC engineers are empowered to work on ad hoc projects, driving the continuous process improvement cycle, developing new efficiencies, and automation improvements for the team.

  • Learn to administer and maintain Network Management Systems (NMS) including system management, code upgrades, and rules development.

  • Assist with the administration and management of industry leading security tools; including code upgrades and rules development.

  • Conduct security vulnerability assessments including, but not limited to, vulnerability scanning, compliance auditing, impact analysis, and risk assessments.

  • Ensure security log flow from various security devices and appliances to the SIEM system.

  • Configure advanced system views and reports within the SIEM to prioritize and monitor security events with the intention of analyzing and mitigating incidents before they evolve.

  • Engage in the Incident Response Lifecycle to mitigate, circumvent, and prevent attacker objectives; including the validation and authorship of use cases and functions leveraging event data, SIEM log analysis, and network data analysis tools.

  • Participate in threat hunting activities across Windows, Linux, and network systems.

  • Configure and maintain PBX telephony equipment such as Avaya, Digium, or Cisco

  • Isolate problems within a meshed layer 1 transport system that uses DWDM or other multiplexing technologies; to include legacy TDM like DS1s and OC3 - OC192 circuits as well as newer systems utilizing 1G-100G Ethernet

  • Execute basic SQL commands, maintain system health, manipulate relational databases, and generate reports

  • In addition to normal implementations, system upgrades, and change management activities, successful engineers assist with the identification, development, and implementation of efficiency or automation projects

  • Gain scripting and automation experience (Python, PHP, HTML, CSS) to support internal automation and web tool development as appropriate to the advancement of the NSOC

  • Acquire CCNA, JNCIA, CISSP, CEH, or other network/security related certifications within the first year of hire

  • Complete an extensive self-paced training program to build the foundational knowledge required for success within the NSOC

What we’re looking for...

You'll need to have:

  • Bachelor's degree or one or more years of work experience.

Even better if you have:

  • Bachelor’s degree with a major in computer science, engineering, or information technology.

  • Experience with network troubleshooting and incident response.

  • Entry level (Tier I) to professional level (Tier II) knowledge in Security Information and Event Management (SIEM) systems, event collection, content development, and log data optimization.

  • Knowledge of web proxies, content filters, or e-mail protection devices.

  • Knowledge of firewalls (e.g. Cisco, Juniper, Palo Alto).

  • Knowledge of vulnerability and compliance scanners.

  • Knowledge of network traffic flow devices (e.g. Gigamon, Netoptics).

  • Knowledge of network technologies such as SONET, TDM, DWDM, TCP/IP, routing, and switching.

  • Systems knowledge of Linux, Windows, and virtualization (Hyper-V/ESXi).

  • Strong verbal and written communication skills are needed to relay clear coordination and troubleshooting information across multiple shifts and work centers.

  • Willingness to work a flexible shift as needed.

  • Ability to undergo an extensive background investigation as a condition of employment.


When you join Verizon

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.