What you’ll be doing...

Skyward, A Verizon Company, is hiring a Regulatory specialist capable of obtaining regulatory approval for customers and Skyward Professional Services. You will need to have an extensive and documented experience obtaining complex airspace authorizations and waivers from Federal, State, County, City, and municipalities for complex drone operations such as BVLOS or operating over people. You must be able to liaise with authorities (namely, the FAA) as well as customers. Engagements may include -- but are not limited to -- operational waivers for 14 CFR Part 107, authorization requests (class B, C, D), providing training to customers and team members on regulations, developing SOPs to reflect changes in regulations. You must be able to self-delegate, communicate with all stakeholders, and track and report progress of authorizations and waivers requested. You must be able to travel within the USA and abroad to a lesser extent. You will become intimately familiar with Skyward’s Software and Professional Services and stay up to date on relevant regulation changes. You will collaborate with clients, and other Skyward resources to recommend the appropriate regulatory support service for the customer’s needs. You reports to the Director of Professional Services for Skyward.

You will work closely with Skyward professional services SMEs to manage the projects for delivering sUAS regulatory, technical, and operational, and consulting services.

  • Coordinate with internal resources and third parties, vendors, clients for the flawless execution of projects requiring regulatory support.
  • Ensure that all waiver & authorization requests are completed timely, within scope and within budget.
  • Develop a Concept of Operations (ConOps) detailing how to operate within provisions of a waiver or authorization.
  • Manage FAA/regulator responses professionally and in a timely manner.
  • Manage the communication with the client and all stakeholders.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive project plans & action plans for operating within special provisions of regulatory permission.
  • Meet via video conference or in person with clients to take detailed briefs and clarify specific requirements of each project.
  • Retrospectively analyze previous engagements for factors contributing to the successful delivery of services and regulatory support.
  • Attend conferences and training as required to maintain and develop proficiency.
  • Lead development of proposals and recommendations to regulators in support of Skyward’s strategic efforts in advocating for sUAS regulations.
  • Develop regulatory training documents.
  • Develop waiver and authorization request templates.
  • Travel to client sites to support onsite services as needed.
  • Participate in occasional standardization training provided by Skyward.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Six or more years working experience of regulatory expertise on complex operations such as operating over people or BVLOS.
  • Current 14 CFR Part 107 remote pilot certificate and responsible for renewing upon expiry.
  • Experience liaising with regulatory authorities (like the FAA or State departments).
  • Experience requesting and training on waivers and authorizations.
  • Experience developing ConOps to define a successful implementation of a waiver.

Even better if you have:

  • Bachelor’s Degree in aviation or technology fields of study or equivalent work experience.
  • Successfully applied for and obtained a variety of operational waivers to 14 CFR Part 107.
  • Client-facing and internal communication skills.
  • Written and verbal communication skills.
  • Organizational skills including attention to detail and multitasking.
  • Ability to learn the Skyward SaaS platform (web & mobile apps) at expert-level proficiency.
  • Ability to travel within the continental USA and internationally to a lesser extent.
  • Knowledge of Microsoft Office, G-Suite, Salesforce, and Project Management tools.
  • Knowledge of drone industry tools such as Ground Control Stations.
  • Knowledge of sUAS technology and sensors such as LiDAR, thermal, etc.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.