What you’ll be doing...

As an Account Manager you’ll be responsible for maintaining and growing revenue within an assigned account base of existing enterprise customers. You’ll manage client relationships, lead renewal negotiations, identify and pursue upgrades and migration opportunities, ensure customer adoption of products sold, and engage the Verizon and partner ecosystem as appropriate.

Primary accountabilities associated with the position include:

  • Owning the customer relationship revenue base, inclusive of renewals, migrations, as well as upsell and cross-sell opportunities.
  • Identifying leads for significant new opportunities and partnering with the assigned Sales Executive, if appropriate, to close those opportunities.
  • Uncovering and developing C-level executive relationships within assigned accounts.
  • Leading the development of Strategic Account Plans, which are shared with customers to align new products and services to agreed-upon business outcomes.
  • Creating and maintaining detailed and accurate Strategic Account Plans and reviewing/updating and communicating them on a regular basis.
  • Collaborating with Solutions Architects and Product Specialists for technical value proposition and approved architectures and designs.
  • Creating proposals with a clear value statement, deal economics, and customer benefits while coordinating with PCM to price and shape sales proposals.
  • Responding to qualified RFIs, RFPs, RFQs.
  • Leading contract negotiations for renewals and participating in contract negotiations for new products and services, all with a focus on profitable sales.
  • Managing the contract lifecycle, resolving contract disputes, and answering basic and complex capabilities questions.
  • Preparing for and executing customer meetings to develop and maintain account relationships while maximizing territory coverage.
  • Working with customers as appropriate to define and execute migration strategies.
  • Preparing/maintaining sales forecasts and forecast pipeline, account status reports, and making recommendations to enhance account growth and new revenue potential to meet or exceed sales quota.
  • Conducting Quarterly Business Reviews.
  • Completing ongoing VES training, continuing business, industry and account education, and completing expenses in a timely and accurate manner.
  • Making independent decisions after receiving general guidance for the accomplishment of short-term goals, operating objectives, and complex work assignments.
  • Exercising independent judgment and discretion within generally defined practices and policies to select the appropriate methods or techniques for obtaining solutions.
  • Frequently interpreting varied work, often resolving moderately complex problems which may require deviation from standardized practices or precedent.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • A proven track record in consultative selling, leading and managing others, and operating effectively in a role with little direct guidance from leadership.
  • Three or more years of successful strategic/solutions and/or systems integration sales experience (or related).
  • Experience managing, leading, and influencing others outside of immediate department or functional area.
  • Experience maintaining revenue (e.g., managing write-downs, churn, and credits) and grow revenue by identifying new business opportunities.
  • A valid driver’s license.
  • Willingness to travel.

Even better if you have:

  • A degree.
  • Knowledge of customer environments and business sectors.
  • The ability to identify sector trends and drivers, understand key applications that solve problems, and deliver solutions that meet customers’ needs.
  • The ability to maintain C-level contact with customers and intimately understand their business drivers and challenges they face.
  • Understanding of the fundamentals of solutions selling and methods to leverage relevant tools to improve sales.
  • Understanding of and the ability to apply effective negotiation techniques, focusing on achieving mutually beneficial “win-win” results.
  • The ability to articulate client business value with consultative selling approaches though proposals and oral presentations.
  • The ability to work effectively in highly ambiguous, dynamic work environments while balancing competing demands and priorities.
  • The ability to operate independently and build a successful sales pipeline/channel and collaborate with and engage colleagues and vendors when appropriate.
  • An understanding of key partner and competitor offerings which overlap the VES solution space.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.