What you’ll be doing...

The System of Insights (SOI) team is a part of the Customer Experience & Personalization organization within Verizon’s Consumer business unit. Our mission is to provide insights that facilitate easy, personalized interactions between Verizon and its customers. Our North Star is the customer experience. To provide the insights needed to fulfill this goal, we have core teams focused on Analytics, Insight Creation and Insight Delivery. To support these core teams, we have centralized teams, including the Project Portfolio Management team, which you will lead.

  • Manage all aspects of several projects from inception until implementation to ensure successful completion.
  • Develop timelines and action plans to mitigate potential risks, including escalations to key stakeholders.
  • Influence teams to meet delivery milestones, while building positive relationships.
  • Ensure all necessary stakeholders are involved or informed of projects, their timelines, and dependencies.

Varied ad hoc projects and reports that require coordination across the various teams, as required.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge of agile/iterative development and program management methodologies.
  • Experience in managing cross functional teams, cross organization teams to negotiate and assemble project plans, secure commitments on deliverables, and resolve blocking issues.

Even better if you have:

  • Portfolio Management Professional (PfMP) /Project Management Professional (PMP) certification/Agile Scrum Master or Product Owner certification.
  • Exceptional executive presentation skills.

Leadership, time management, facilitation, and problem solving skills.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.