What you’ll be doing...

In an effort to customize and drive greater value out of the Managed Security Services and Vulnerability Management Services, Verizon clients have the ability to purchase additional support via a Client Security Engineer (CSE) (formally Security Life Cycle Engineer (SLCE) or Client Engineer (CE)).

Client Security Engineer (CSE) is another integral part of the managed security solution. Our CSE partners with the customer’s network and security architects to create security designs based on best practices and customized to meet the customer security policies. You will ensure that new designs support appropriate capacity levels and then provide ongoing capacity management though-out the design life cycle. The CSE is tasked with lifecycle ownership of the environment and works closely with Security Operations Center and back office MSS teams to provide 3rd and/or 4th level operational support, problem resolution, and identify production pain points. As part of the solution, CSE can be engaged to provide proactive project proposals based on capacity monitoring and operational pain points. All security designs are created to support SLA and are therefore optimized to support business continuity. Where possible, we will also look for opportunities to consolidate infrastructure to reduce cost and/or dedicated lanes built for high priority applications. Our CSE have extensive experience with complex designs including those associated with the wide variety of vendor platforms supported by MSS today.

Our CSEs have a passion for both security infrastructure and security analytics; as such they might be supporting management only, monitoring only or solutions that are a combination of both. This requires a broad skill set and good work experience. You will be working in a dynamic multinational environment and a team with highly skilled and motivated individuals. Depending on the client engagement and the contracted services the responsibility may vary. For our infrastructure focused CSEs there are responsibilities in the following areas, supporting clients who have contracted for MSS management.

  • Security Architecture & Life Cycle Support.

  • Operational Support.

  • Change Management Support.

  • Projects.

  • Policy Management Consultative.

  • Vulnerability Management support.

  • IDS/IPS Policy Tuning.

  • Tuning of MSS Analytics platform & creation of custom use case.

  • Retrospective review of escalated security incidents.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.

  • Experience in IT Security.

  • Experience insecurity infrastructure and security analytics.

  • Experience and a certification with at least one firewall vendor (Palo Alto, Checkpoint, Cisco, Fortinet).

  • Experience in multiple vendor devices & technologies including UTM, IDS/IPS, NGFW, proxies and NAC.

  • Knowledge of the most common operating systems.

  • Experience working in a customer facing role.

  • Experience communicating effectively from technicians to executive level.

  • Experience working individually without much guidance.

  • Willingness to travel and work to a flexible schedule on rare occasions.

Even better if you have:

  • Extensive hands-on technical support experience of network and network security products.

  • Experience with cloud platforms like AWS and Microsoft Azure.

  • Knowledge of network products & technologies and certifications in that area (CCNA, CCNP, CCIE)

  • Security certifications from SANS or ISC² (CISSP, GCIH, GPEN, GMON, etc).

  • Knowledge of a SIEM solution (Splunk, RSA) as well creation/development of use cases.

  • Experience in the security incident detection or response realm.

  • Knowledge and work experience of IDS/IPS tuning.

  • Experience with third party cloud solutions (Zscaler, iBoss, Cylance).

  • Experience with Vulnerability Management solutions (Qualys, Nessus).

  • Experience with Policy Assessment tools (Tufin, Algosec, Firemon, Skybox).

  • Experience with Linux/UNIX based environments.

  • Experience with common scripting language (preferably Python) and basic experience in DevOp.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Diversity and Inclusion at Verizon

At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.