What you’ll be doing...

As the Sr. Quality Engineering Manager, you will help our Engineering Team to define, implement, and measure the practices to ensure that our software provides value to our customers by delivering reliable, reproducible, and defect free software and workflows. You will help achieve this by working with our Quality Engineers, DevOps Engineers, and Software engineers to both setup new testing frameworks and refine automated testing. Your team will help guide the Engineering teams to ensure that the customer requirements are constantly met with high quality software and delivery.

  • Directly manage a team of Software Engineers and Quality Engineers across our mobile and cloud applications.

  • Hire, manage, mentor and coach team members to be successful contributors.

  • Collaborate with cross-team representatives from Product, Engineering, Customer Success, and Marketing.

  • Develop and provide software quality metrics to the department and Sr. Leadership.

  • Drive test automation coverage for mobile and cloud applications.

  • Scope regression testing efforts for releases small and large.

  • Maintain and implement tools to increase test case documentation and efficiency.

  • Design, document, and execute test procedures.

  • Analyze test results, perform root cause analysis and file bug tickets as necessary.

  • Monitor and maintain metrics on test results such as find/fix rates, performance issues, etc.

  • Position the Quality Engineers to advise on and contribute to testing methodologies, development practices to enable testing, and effective tests.

  • Work with engineering teams to optimize testing to allow for shorter, faster testing cycles and to provide feedback more quickly and earlier in the development process.

What we’re looking for...

You are a people first manager, focused on the success and growth of your directs that empower them to do their best work. You have experience managing multiple roles, not only QA, so you can scale across our teams as we grow. Audacity, Integrity, Results and Empathy are our core values that you will need to model.

You need to have:

  • Bachelor’s degree in Computer Science, Business, Aviation, or related discipline; or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Six or more years of experience in Software Engineering.

  • Five or more years of experience in a leadership position with direct reports.

  • Three or more years of technical program, project management experience.

Even better if you have:

  • Experience managing third-party QA resources.

  • Experience implementing, building and maintaining test strategies, automation frameworks and process improvements.

  • Excellent communication skills. Collaboration with teams.

  • Demonstrated experience with Agile Engineering teams.

  • A proven track record of building and mentoring high performing teams.

  • Experience with compliance related projects (SOC 2).

  • Aviation experience or a FAA Part 107 Certificate.

  • Experience testing SaaS applications.

  • Experience testing Mobile applications.

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon,we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.