What you’ll be doing...

In this role, you will work with customer payments to ensure they are applied accurately.

  • Work with other members of the team to resolve issues.
  • Identify opportunities to streamline processes to improve the customer experience.
  • Utilize various billing and payment systems to research customer payments.
  • Effectively communicate with both internal and external customers.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Experience in Microsoft Office (Excel, Word, Access, Outlook).

Even better if you have:

  • A degree in Accounting, Finance, Economics, or related discipline.
  • Knowledge of payment types (mail, ACH, EDI, Credit Card, etc.) and payment processing rules.
  • One or more years of experience in the payment industry.
  • Knowledge of Verizon billing/payment systems.
  • Strong written and oral communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes.
  • Ability to work independently, prioritize own work load, meet deadlines, and handle multiple demands and competing priorities efficiently.
  • Ability to be flexible, creative, and resourceful.

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon,we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.