When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Verizon is seeking a Network Engineering and Operations Engineer who is highly motivated, and intellectually inquisitive with a passion for delivering results that matter. In this position, you will develop a mind for missions, apply network solutions, manage projects from start to finish, and ultimately solve problems that really matter. If you’re tired of the mundane cubicle jobs and want to join a friendly, passionate team with limitless potential for growth, we’d love to meet you!

  • Learning and applying new technical skills to support interdepartmental objectives (e.g., support for responding to Robo-Call activities, VoIP Switching, Traffic Monitoring, completing Traceback requests, performing Network Blocking).
  • Performing advanced analytics using vendor-provided software systems (e.g., Empirix, IRISview).
  • Using big data engines, providing deep data analytics to solve complex network issues (e.g., one-ring call scams, call spoofing, fraud).
  • Communicating escalations directly and working directly with a multiplicity of support teams for immediate attention to mass calling events, Network SPAM, and call spoofing cases.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Willingness to work in a 24x7 environment and support any shift.

Even better if you have:

  • A degree.
  • A degree in Computer Science, Engineering, or related field.
  • Strong oral and written communication skills.
  • The ability to follow documented processes and procedures.
  • Strong detail orientation.
  • The ability to solve complex problems creatively.
  • The ability to work with internal and external organizations by coordinating, troubleshooting, and driving the remediation of network events.
  • The ability to work a flexible schedule, including shift work, weekends, and holidays.
  • Effective organizational and multi-tasking skills.
  • Demonstrable skill in scripting languages (e.g., Python, No-JS, Perl).

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.