When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Security Engineer represents the entry point into the Security Operations Center. SOC Security Analysts will perform basic security monitoring; handling of common issue types; and basic incident response activities.

  • Perform 24x7 security monitoring and triage of incoming security events within SLO and/or SLA guidelines.
  • Incoming call handling.
  • Creation and Follow Up on Security Event/ Incident tickets.
  • Provide statistical analysis/ reports.
  • Providing feedback of true/ false positives to Tier2/3 teams in order to perform use case tuning/ creation.
  • Follow documented escalation procedures.
  • Maintaining and performing administration routines of the SOC IT infrastructure, like troubleshooting network infrastructure or applications before handing over to Tier2/ Tier 3 teams.
  • Identify recurring incidents for problem management purposes.
  • Coordinate with Senior Analysts for high priority incidents.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.
  • Knowledge of networking – routing, switching and wireless technologies at minimum CCNA level.
  • Fluency in English both written and verbal.
  • Willingness to work all shifts, including weekends and holidays.
  • Willingness to perform an additional background check if customer requires this to be done.

Even better if you have:

  • A degree.
  • Security related experience.
  • Security relevant certification like CCNA Security or CEH.
  • Cisco certification like CCNA, or CCNP (Routing/Switching, Wireless).
  • Strong documentation and communication skills.
  • Exceptional problem solving skills.
  • Proactive approach in engaging with customers, client executives and Verizon management teams.
  • Basic understanding of threat landscape and indicators of compromise.