When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Your mission will be to help us properly mine raw data and support key insight propagation that informs decision making across Verizon Business Group. You’ll be analyzing data and creating data visualizations that drive business action. Working across the company, you’ll use your analytical and visualization expertise to identify trends, issues and opportunities, all with the goal of improving the customer experience and finding ways to make our business even better.

  • Supporting data analytics for the Digital and Customer experience team, working to organize data and present it in a manner that is easily interpreted and can be actioned.
  • Working with multiple sources of data and identifying the best way to connect data sets.
  • Crafting results presentations and regular communications for senior management that provide key business insights.
  • Customizing each presentation specific to audiences based on background and knowledge of data presented.
  • Mining media, customer journey, and lead data to highlight performance and opportunities for improvement.
  • Turning raw data into logical information for reporting, dash boarding, and visualization.
  • Identifying areas for improvement, incorporating best-in-class and cutting-edge reporting techniques, and crafting new approaches and methodologies.
  • Obtaining data, executing reporting and analysis, performing interpretations and conclusions, and preparing recommendations.
  • Working across the Digital Analytics team to track key project milestones and drive towards implementation of strategies.

What we’re looking for...

You are good with numbers and you love to dig into data to find the story. Crafting reports and spreadsheets is a fun afternoon for you. You appreciate design, have a keen eye for detail, and love to show information in unique ways. You pay attention to the details and know how to focus on what really matters. You understand the importance of accuracy in data analytics and reporting. You are a self-starter and a multitasker who can work independently under tight timelines. You want to make an impact by providing the data that will help improve the experience of our customers. You are well spoken and can articulate their findings in an articulatemanner to a wide variety of stakeholders. You are comfortable working in ambiguity and are open to the unique challenges of working in a fast paced B2B environment.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience in an analytical/statistical focused position; ideally related to media, marketing and demand generation.
  • Experience providing recommendations to stakeholders, partners, and business leadership within a matrixed organization.
  • Data Visualization experience, built visually appealing & compelling presentations.
  • Experience with digital analytics software (e.g.; Adobe Analytics, Google Analytics).

Even better if you have:

  • Advanced business degree (MS or MBA).
  • Demonstrated ability to define key business KPIs and establish performance measurement frameworks.
  • Experience with Microsoft Excel (Pivot tables and charting) and PowerPoint.
  • Consulting, market research or ad agency experience.
  • Experience with SQL.
  • Project management experience.
  • Worked with Tableau, Qlik, Looker, or Thoughtspot.
  • Experience with Google Slides/Sheets.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.