When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Verizon Cloud Platform (VCP) Core, Edge and International regions are discrete private cloud environments. Each is an OpenStack and Kubernetes-based platform delivering infrastructure services (IaaS) in support of enterprise solutions, wireless, wireline applications and the migration of traditional applications based on physical infrastructure to virtualized infrastructure. VCP is the directional cloud platform supporting applications from all lines of the Verizon business. In this role, you will support the engineering, operations, and maintenance of VCP and its global footprint. The role is dynamic and includes interfacing with tenants and other support teams during triage events.

  • Provide 24x7 operational support for the VCP Core and Edge platforms.

  • Look for and exploit opportunities for operational and management automation by using agile software development practices and tools such as Ansible, Puppet, BASH and Python Scripting.

  • Serve as the point of escalation for operational issues identified by platform tenants, tier 1 support, and other Verizon business units.

  • Implement new operational procedures to evolve and streamline the operational processes.

  • Monitor the operational status of VCP resources and take corrective actions where needed.

  • Monitor platform efficiencies, for maintaining accurate and up-to-date performance metrics, logging, and alarming as well focusing on operational discipline and security best practices.

  • Communicate with cloud tenants and occasionally external customers.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience

  • Six or more years of relevant work experience.

  • Willingness to travel.

Even better if you have:

  • Bachelor's degree in engineering, computer science or related discipline.

  • OpenStack certification.

  • Kubernetes certification.

  • Experience with Linux systems administration, preferably in a virtualized environment.

  • Knowledge with OpenStack deployment, administration, and operations.

  • Experience with networking concepts and protocols; network certifications CCNA, CCP or related proficiencies.

  • Experience working with execution frameworks and modern configuration management tools such as Ansible.

  • Experience with distributed storage solutions such as iSCSl, Ceph, and Swift.

  • Experience deploying and supporting various distributions of OpenStack.

  • Strong scripting skills such as Python, Bash, and Perl.

  • Interpersonal, written, and oral communication skills.

  • Technical and analytical skills with the ability to troubleshoot end-to-end systems.

  • Experience with carrier grade hardware.

  • Linux certifications I and II, or related proficiencies.

  • Knowledge of IP network services and protocols and network services (DNS, LDAP, NFS, SSH).

  • Experience with firewalls and load balancers.

  • Experience with network routing and security.

  • Experience with network trouble shooting tools e.g. for packet capture.

  • Experience with LTE/IMS Call Flows.

  • Contribution to open-source projects.

  • Membership and interaction with the OpenStack community and active participation in the core projects.

  • Membership in Cloud Native Computing Foundation projects.

  • Experience with RedHat OpenShift or other Kubernetes based solutions.

  • Experience with Service Meshes like Istio.

  • Understanding of Microservices, and their integration with enterprise container platform deployments.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.