When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

We are connecting businesses with their field teams and their fleet of cars in our cutting-edge Verizon Connect group—improving efficiency and enhancing service levels for our business customers. You’ll be managing strategic projects that will ultimately drive exceptional customer satisfaction for our business customers. You’ll bring together cross-functional teams across geographic regions to work together to implement programs to make us deliver even better solutions and service to our customers. Because here, better matters.

Verizon Connect is looking for a Project Manager to join our PMO organization. Primary purpose of the Program Manager is to support the Sr. PMO Manager with delivery of new programs. This includes project planning, execution, implementation, scoping/estimating of the programs. The Program Manager will help lead the organization in managing and implementing customers at all levels and drive significant business value through successful delivery of initiatives.

  • Support the Sr. PMO Manager on project plan creation, schedule creation and management and project reporting as well as regular status reporting on the progress of initiatives.

  • Effectively liaison between multiple departments and all functions of the business to plan, prioritize, and manage workload and timelines.

  • Provide motivation to project team members throughout the project life cycle and effectively reconcile conflicts where needed.

  • Manage communications between the project team and key stakeholders.

  • Escalate risks, issues, changes and decisions to management and business counterparts throughout project life cycles.

  • Work closely with the implementation team(s) and support teams to ensure system applications are being implemented to support business processes.

  • Managing high visibility strategic projects.

  • Forging cross-functional partnerships to get to the work done.

  • Creating detailed project plans and communicating business updates.

  • Identifying global resource requirements and pulling in the right people.

  • Developing, reviewing, and continuously improving processes.

  • Monitoring project progress, anticipating and reducing risk.

  • Provide guidance into the prioritization and valuation of projects for the portfolio.

  • Support department leaders with scoping and priority of issues / opportunities and work with program managers on scheduling.

  • Qualify the business benefits within Project Briefs and Charters and ensure quality and strategic alignment of deliverables.

  • Assist in the preparation of business cases and cost estimates.

  • Work closely with the Program Managers to ensure scope of programs is controlled and stays within the objectives of the business case / charter.

  • Partner with Product and Business on priorities to ensure cross functional issues are addressed unilaterally.

  • Drive a culture of urgency and strategic focus on the prioritization and planning of programs and projects.

What we’re looking for...

People come to you for advice and counsel. You are a highly effective communicator and listen with both your eyes and ears. You value diverse perspectives and seek out different points of view when trying to solve a complex problem. Obstacles are puzzles you’d like to solve. You’re not afraid to speak your mind and know it’s better to call attention to something before it gets out of hand. You have a sense of urgency and deliver on-time, on-budget results. You keep the big picture in focus as you manage the details on the way to the finish line.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Managed large complex projects involving multiple work streams and stakeholders.

  • Knowledge of Portfolio Lifecycle Management processes and best practices.

  • Three or more years of advanced and proven financial management and modeling.

  • PMP Certification.

  • Knowledge of PMO processes and best practices.

  • Knowledge of portfolio management processes and best practices and PMO tools and practices.

  • Knowledge of Verizon Wireless Consumer IT delivery and business delivery.

Even better if you have:

  • Master’s degree. Ideally, in project management.

  • Experience in leading large OEM Automotive Projects

  • Project Management Certificate, Scrum Master, Certificate or Black Belt.

  • Excellent verbal and written communication skills.

  • Ability to assimilate a broad range of data, analyzing, and distinctly packaging the information to a variety of audiences, including executive management.

  • Ability to understand the corporate business strategies and apply to the business.

  • Strategic thinking and vision.

  • Excellent relationship building skills that result in a strong network.

  • Ability to advance ideas through different levels in the organization.

  • Ability to work effectively across operating units effectively influencing others.

  • Strong change management/organizational adoption understanding and focus.

  • Managed projects with PMI or MSP methodologies.

  • Motivated and influenced teams to deliver outcomes and results.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.

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