When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Project Manager will manage the project team responsible for all Verizon transition activities for major customer and UCCaaS related projects. This position is responsible for portfolio management, delivery commitments and resources worldwide to ensure profitability for VZ is achieved, customer satisfaction is met, and global corporate policies are adhered to.

  • Act as senior, POC to the Customer for all project delivery matters.
  • Oversee all VZB transition related activities worldwide and across all delivery organizations.
  • Regular and proactive customer communications to ensure all customer concerns are addressed readily.
  • Oversee all transition and transformation planning, execution, reporting and related escalation management.
  • Oversee all TPV support globally, requirements, costs, deliverables and contract performance related to the project.
  • Define and manage project activities to meet VZ goals for financial performance.
  • Develop and manage deliverables to plan.
  • All processes are documented and efficiently working for the project.
  • Participate and oversee that all relevant governance meetings are held within contract framework.
  • Maintain and publish status for all projects in progress.
  • All reports are developed and distributed as required by the contract.
  • Ensure and oversee that customer billing is properly created and sent in a timely manner as applicable.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience with Cisco VoIP / UCCaaS / Telecommunication/IT Outsourcing.
  • Experience in project Management experience with experience with deploying and delivering complex solutions.
  • Experience in an enterprise client space.
  • Experience in Microsoft Office product suite, including PowerPoint, Excel & Word.
  • Experience / knowledge with Clarity.
  • Experience in financial Business acumen.
  • Knowledge with Customer Premise Equipment (CPE) and network elements.
  • Willingness to travel up to 25%.

Even better if you have:

  • Masters degree in Business Administration.
  • Experience with customer enablement tools.
  • Certificaion in ITIL Foundations v3, Project Management Professional (PMP).
  • Strong verbal & written communication skills.
  • Ability to foster relationships and present to C-Levels within the Client Organization.
  • Experience in strong leadership skills & abilities.
  • Ability to manage and negotiate with required internal and external organizations.
  • Ability to have completed multiple, complex technical projects

Moving the world forward together

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