MoveTheWorldForwardTogether

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

We are honored that you are considering Visible as your next place of employment. Visible is the first all-digital wireless carrier in the U.S. Named by Fast Company as one of the most innovative companies in the world, Visible offers unlimited messages, minutes, and data, on Verizon’s Network. Visible is designed to fundamentally change the way millions of consumers sign up for and manage their phone service. Although headquartered in Denver, we have a permanent Work from Home Structure, and our team members work remotely.

Visible Engineering Team is looking to hire a Technical Project Manager. As a Technical Project Manager for the Data Intelligence team at Visible you will drive our goals of delivering AI and ML driven insights to our internal stakeholders. These insights will provide our care agent tools and chatbot with the intelligence to help our care teams and our automation to deliver best-in-class service to our customers. If you are passionate about AI and ML, have experienced delivering software projects, understand the tradeoffs of these technologies and you're an expert in pushing projects forward with relentless drive and unyielding stamina, this is the right job for you.

  • Lead multiple Data Intelligence related, complex technical projects, serving as the bridge between our internal stakeholders and our data scientist and data engineers.
  • Drive project prioritization, and engineering/data science rhythm, and unblock the team as needed.
  • Create reports in Data Studio, Tableau or Power BI to support data activities and data driven analysis.
  • Anticipate project bottlenecks, provide blocking issue management, make trade-offs, and balance business needs versus technical constraints.
  • Lead project retrospectives, driving continual process improvements throughout the project execution framework.
  • Lead project close-out activities with our stakeholders.
  • Understanding Visible’s values, roll up your sleeves to do what is needed to keep development moving.

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.

Even better if you have one or more of the following:

  • A Master’s Degree.
  • Technical project management experience, leading highly complex technical engagements utilizing cross-functional teams.
  • Experience in defining both business and functional level requirements, user stories/use cases, present state and future state process flows.
  • Strong project management fundamentals including project scoping, risk analysis & mitigation strategies and change management and other related project controls.
  • Certified Scrum Master (CSM).
  • Ability to drive clarity and consensus on projects that may start off as being ambiguous.
  • Working knowledge of one or more of the following: voice & chat, AI/ML, RPA, business intelligence.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.