When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

You will have the opportunity to work in a fast-paced environment where new challenges come up regularly and organization is key. You will analyze data and communicate insights and metrics with key partners. You are comfortable working on your own, but also enjoy collaborating. Problems are viewed as puzzles you’d like to solve. You exhibit independent thinking, initiative, follow-up, and follow through with commitments. You have the ability to apply advanced expertise to resolve diverse/complex problems.

  • Conduct extensive research using numerous Verizon databases and the Internet.
  • Collect and analyze data from disparate sources; integrate information and put it together in a logical, high quality report.
  • Ability to comply with any regulatory requirements.
  • Help write, prioritize, and drive functional requirements for internal support systems and participate in user acceptance testing.
  • Draft standard operating procedures (SOPs) and ensure SOPs are maintained in a timely manner.
  • Support the technical growth of junior team members.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience
  • Four or more years of relevant work experience.
  • Willingness to travel.

Even better if you have one or more of the following:

  • Bachelor’s degree.
  • Solid understanding of voice and data network metadata, voice and data networks, and circuit design.
  • Strong attention to detail and the ability to focus accurately and thoroughly on multiple simultaneous research tasks.
  • Strong working knowledge and understanding of corporate and regulatory compliance.
  • Advanced interpersonal skills.
  • Highly effective organizational skills.
  • Ability to manage multiple priorities in a high pressure, fast paced environment.
  • Advanced Microsoft Office (Word, Excel, PowerPoint) skills.
  • Ability to convey complex information in a clear, concise manner.
  • Ability to use Microsoft Excel for complex queries using advanced functions and formulas to include charting, pivot tables, and pivot reports.
  • Experience with data visualization tools such as Tableau.
  • Strong communication and presentation skills.
  • Ability to adjust priorities quickly as circumstances dictate.
  • Ability to work independently and identify potentially more effective methods of work operation.
  • Demonstrated initiative, follow-up, and follow through with commitments.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.