When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

As the Principal of Predictive and Prescriptive Analytics on the Consumer Value Based Marketing Business Intelligence team, you will be working at the intersection of big data and marketing. Your focus will be on identifying and recommending revenue and retention opportunities within the Consumer base.

  • Studying inbound Call & Store contacts via the My Offers & Compass tools.
  • Identifying opportunities to improve the customer and Verizon experience and performance.
  • Leveraging pre-staged and real-time AI/ML modeling to optimize financial performance.
  • Improving various KPIs such as: reducing voluntary churn, improving activation volume, and growing revenue from plan step ups or product ads.
  • Identifying influenceable cohorts of customers and executing targeted marketing campaigns to drive desired outcomes.
  • Identifying opportunities, size potential gains, and present an actionable plan.

What we’re looking for...

You have a passion for leveraging data to drive real-world business impacts. You have a knack for telling complex data stories simply to that your audience understands and acts on the insights. You enjoy working in unexplored areas of the business where our understanding is limited and prior best practices are un-established.
You’ll need to have:

  • Bachelor's degree in a technical field (eg. engineering, computer science, mathematics, economics) or four or more years of work experience.
  • Six or more years of relevant work experience in analytics, strategic marketing, planning, and financial analysis.
  • Strong research, analytical, and critical thinking experience.
  • SQL and database management experience.
  • Experience with Microsoft Office and G Suite.

Even better if you have one or more of the following:

  • A degree.
  • Strong data mining and visualization skills.
  • Ability to build detailed and compelling financial business cases.
  • Ability to create compelling narratives to influence decision makers.
  • Leadership experience.
  • Consulting background.
  • Value Based Marketing / CRM experience.
  • Presentation experience with executive leadership.
  • Code automation platform experience (BTEQ, R, SAS).
  • AI / ML data science experience.
  • Operations Research mathematics experience.
  • Tableau Desktop and Tableau Server experience.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.