When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

  • Manage the interface and collaboration across multiple business units and implement annual performance objectives that preserve, strengthen and transform Global Technology Solutions across Verizon.
  • Collaborate extensively with team members and executive management to advance the Global Technology Transformation Strategy in order to support organizational growth and business priorities.
  • Ensures the operations team has everything needed for daily success, e.g. coaching, technical tools, aligned business partnerships, procedures and training.
  • Leads a team and drives escalations and quick resolutions.
  • Manages the integration of multiple complex projects that require operational support once placed into production.
  • Reviews and evaluates infrastructure change controls for accuracy and inclusion of key information as well as potential operational impact.
  • Provides detailed delivery plans, manage post-mortem follow-up on critical outages and translating technical information for the executive management team.
  • Evaluates, recommends and implements mitigation strategies and opportunities for operational improvement.
  • Meet regularly with team members and complete annual performance and development plans.
  • Provide related budget detail and project expenses to management and business customers.
  • Continually look for and execute on opportunities to drive costs out the business and innovate with technology and automation.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in application networking, network security, packet captures, and network performance analysis and advanced troubleshooting techniques
  • Experience in public cloud experience with Amazon, Google, Oracle and Azure
  • Experience with a focus on Cisco and Citrix ADC technology.
  • Experience managing a team of employees.

Even better if you have:

  • CCNA and/or CCNP, CISSP, AWS certification.
  • Working knowledge of Security Threat Management concepts and applications.
  • Ability to manage multiple complex projects simultaneously.
  • Demonstrated ability to work independently and manage remote staff.
  • Command of emerging technologies and how they interact with the existing Data and UC networks.
  • Experience in escalation.
  • Excellent analytical, communication and presentation skills.
  • Highly proficient in problem solving and decision making skills.
  • Strong interpersonal and organizational skills
  • Ability to research and develop solutions
  • Experience with large enterprise environments
  • Knowledge of telecommunications industry, competitors and evolving technologies.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Moving the world forward together

Our credo is at the core of the
V team culture.  

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