When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Do you wake up in the morning thinking about Pega adaptive models? What about simulation or Event Strategy Manager? At lunch, do you chat with your friends about the interaction history or propositions? Are you a Pega Decisioning or BPM person? Are you curious?

If you answered ‘Yes’ to any of the above, we would love to have you on the Decisioning Optimization Team! As part of the Value Base Marketing team within Verizon Consumer Group, the Decisioning Optimization Team has two primary functions- deliver the Pega Decision Logic on the Home (Fios) Pega project, and unlock new Pega capabilities across Home and Mobile platforms. We call this philosophy Decisioning Lifecycle Management- a union between BPM and Decisioning to propel our Marketing platform forward at scale.

The Pega Senior Decision Architect (SDA) supports our Decisioning practice as a Pega Capability Decision Logic Project Shepherd. You will partner closely with Marketing Strategy, Business Intelligence, and GTS to find optimization opportunities, develop use cases, mentor Decision Architects, and guide Decision logic projects to completion.

  • Leading new ways to maximize the Marketing Business benefit of Pega capabilities inside of VBM (Value Base Marketing) in order to find new revenue opportunities, retain customers, and automate cumbersome business processes.

  • Leading Pega Innovation and Optimization projects into reality.

  • Managing numerous stakeholders across Marketing and GTS to see projects through from inception (business case) to completion, and continue to prove out use cases.

  • Leading and mentoring Decision Architects on the implementation of VBM Decision logic projects, provide Decisioning SME business context knowledge, and work closely with the Lead Decision Architect on the overall Decision Architecture.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Six or more years experience in an IT or Business function.

  • Five or more years of experience in an object-oriented programming language.

  • Two or more years in Pega Decisioning or BPM experience.

  • Experience with technical troubleshooting and problem solving.

  • Pega Certified System Architect (CSA) certification.

Even better if you have:

  • Pega PRPC version 7 or higher, BPM, or UI experience.

  • Certifications: CPDC, CSSA, CSA, or CPMC.

  • Experience in a Telecom, Cable, or Banking/Finance.

  • Experience as a Platform manager.

Moving the world forward together

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