Senior Manager Quality Assurance

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The person in this position will be responsible for managing a technical team consisting of software quality assurance engineers performing software system quality assurance test and verification, test automation, and engineering process improvement for product development.

• Manage a software quality assurance automation engineering team performing new feature quality assurance of both large-scale, high-throughput data processing systems and network solution devices.
• Lead the team in managing workflow using Agile processes and tools as well as in improving the general engineering process.
• Guide and manage system integration testing involving hardware, software, network, and database components.
• Achieve system performance excellence through metrics collection and analysis leading to associated system improvements.
• Work with project managers and technical team to understand and solve challenging technical problems in order to define solutions with effort estimates.
• Collaborate with software engineering, system engineering, data analysis, network engineering, and field engineering teams.
• Interface with customers to learn and understand requirements as well as describe proposed solutions.
• Promote continuous improvement of the environment through new tools for testing and automation.
• Mentor, coach, and guide team performance.

Where you'll be working...

In this worksite-based role, you'll work onsite at a defined location, Ashburn, VA.

What we’re looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience building and supporting large-scale, complex multi-server software systems on the linux platform.
• Experience managing technical teams.
• Willingness to travel.
• Test Automation, Unix/Linux, and Agile software process experience.
• Ability to pass an extensive background investigations as a condition of employment.

Even better if you have one or more of the following:

• Bachelor's degree in Computer Science, Information Systems, or other relevant technical field, or exceptional hands-on computer system experience over extended period of time.
• Excellent written and verbal communication skills.
• Relationship building skills to work with other engineering and analytical teams to arrive at optimal solutions to technical challenges.
• Experience managing and mentoring technical software quality assurance engineering teams in support of new product development.
• Hands-on experience with the following: Unix-based systems (Linux), Agile software processes (Kanban, Scrum).
• Experience with the following technologies/processes: SMTP, DNS, TCP/IP, Database/SQL knowledge, Atlassian tool suite including Jira, Networking technologies, Agile methodologies, Big Data technologies – Hadoop/HBase/SOLR/Kafka/Nifi.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.