When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Our customers have high expectations for our digital Mobile platforms - the preferred platform to go to. That’s where you come in. You will guide the technical team to design and implement optimal solutions to business problems and meet critical business needs. Your partnership and communication skills will help engineering teams and our vendors drive better Mobile Self-service architecture and solutions.

As a Business Analyst should have an Agile business mindset to drive business understanding and act as a bridge between the business problems and the technology solutions. You will review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.

  • Determining operational objectives by studying business functions, gathering information, evaluating output requirements and formats.
  • Translating and simplifying requirements, driving program/release requirement understanding and supporting technical implementations.
  • Constructing workflow charts and diagrams, studying system capabilities, writing specifications.
  • Improving systems by studying current practices, designing modifications.
  • Recommending controls by identifying problems, writing improved procedures.
  • Collecting pre and post production metrics and present to the management.
  • Communicating and present the impact of changes/change requests to the management/stakeholders.
  • Owning and developing relationships with partners, working with them to optimize and enhance our integration.

What we’re looking for...

You view business knowledge through a lens of making things better and more effective. Understanding and creating continual improvements to the Mobile suite of applications you thrive on. You enjoy the process of solving complex issues while empowering the team around you to do the same.
You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • One or more years of experience in Business / Systems Analysis.
  • Experience in eliciting requirements and testing.
  • Experience in a fast-paced/multi-national environment and close partnership with onshore and business stakeholders.
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
  • Experience in Jira, writing SQL queries and MS-office.
  • Knowledge in generating process documentation.
  • Business Analysis or Scrum related certifications.

Even better if you have one or more of the following:

  • Understanding of latest technologies.
  • Technical Development knowledge.
  • Strong written and verbal communication skills including technical writing skills.