When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

  • Monitoring Application for availability (hosted on Unix/Linux with Java, WebLogic & C++) using monitoring tools and scripts set up on the server in On-premise and AWS platforms.
  • Identifying independently, the root cause quickly and take corrective actions with tight SLA's and avoid downtime.
  • Identifying, monitoring gap and build Scripts for monitoring quickly and setup them across multiple applications. (Using Shell, Python, Java).
  • Having a thorough understanding on Unix/Linux OS (On-premise & Cloud), WebLogic and Client-Server model application and work with System Admins, Middleware and Development teams to get permanent solutions in On-premise and AWS platforms.
  • Working on Release deploys for multiple applications using Jenkins, Ansible and perform application health checks using various tools in On-premise and AWS platforms.
  • Representing in outage calls for the application and provide technical solutions and long-term fix.
  • Performing Incident management and problem management with defined SLA’s using various ticketing tools and scripts.
  • Working in a 24X7 Shift model.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • One or more years of work experience in Production Support functions including Incident /Problem/Change/Crisis management.

Even better if you have one or more of the following:

  • Excellent knowledge in Unix (preferably Linux) & Windows.
  • Excellent technical and non-technical presentation, communication and inter-personal skills.
  • Strong experience in defining & leading the overall toolsets/process used by Software Engineers across the SDLC - source code management, branching strategies, development tools, static code analysis tools etc. with the goal of continuous improvement in agility & quality.
  • Experience in Shell scripting, PHP, Perl, Ruby & Python.
  • Knowledge on Middleware and webservers including Weblogic, Websphere, MQ, Iplanet etc.
  • Experience with a mix of Development and Testing tools, including Eclipse, GIT, JIRA, Maven, XUNIT framework, and Selenium.
  • Familiarity with both waterfall and agile development processes.
  • ITIL V3 Foundation or above certification.