Performs work associated with the installation, removal and rearrangement of outside plant facilities.  Connecting wires and cables to terminals and attaching or detaching various kinds of hardware to wires, cables, buildings or poles.  Keeps reports and records and performs other duties as may be assigned. May be assigned to other work locations as needed.


Responsibilities may include, but are not limited to, the following:

A. Performing work operations in connection with providing communications service.

B. Operate a computer or tablet to receive work assignments and to access applications like email and software such as documents and spreadsheets.

C. Placing, rearranging and removing outside plant, including aerial, underground, submarine, buried, block and house cables, poles, and associated hardware fixtures and equipment. Trimming trees may also be required.

D. Connecting wires and cables to terminals and attaching or detaching various kinds of hardware to wires, cables, buildings or poles. Placing various terminals and/or cabinets, as required.

E. Inspecting, repairing and maintaining wire and cables and poles.

F. Operating construction type equipment, such as winches, chain saws, hydraulic aerial lifts, and using large hand tools in placing wires and related materials.

G. Works aloft; handles and climbs ladders and poles; enter tunnels, buildings, trenches, controlled environment vaults (CEVs), crawl spaces, manholes, and other confined spaces to accomplish job tasks.

H. Use test equipment to check for gas in manholes.  Drain water and remove debris from manholes adhering to established guidelines and procedures.

I. Adhere to Federal, State and local laws regarding work area protection and permits. Wear appropriate safety equipment and follow established safety practices and procedures.

J. Reading and interpreting engineering work orders.

K. Perform construction work using designated equipment for digging holes, placing poles, laying cable and conduit in the ground, unreeling cable and pulling and stringing wire and cable from pole to pole. Place fiber cable from Central Office through conduit or attach pole lines to customer business or distribution points. 

L. Operating Company motor vehicles of varying gross weights which may be used to tow auxiliary equipment and supplies such as, poles, cable reels, generators, pumps, etc. in a safe manner.

M. Locating buried underground cable and wire may be required.

N. Completing all related administrative tasks, time and material reporting, inspection reports, inventory reports, etc.

O. Load tools and equipment onto trucks and/or trailers. 

P. Works indoors and outdoors in all weather conditions.

Q. May be required to stand or sit for long periods of time.

R. Evaluating, identifying and meeting individual customer requirements on provisioning and/or repair requests.  May be required to bill customers for services provided.

S. Communicate effectively and professionally with customers, ensuring regular progress updates are provided.

T. Write legibly and perform basic math calculations accurately.

U. Meeting annual performance objectives.

V. May be required to perform additional duties and tasks as required by the Company.


A. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.

B. Must meet safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the Company.

C. Medical evaluation is required.  Must be able to perform physical requirements of the job, with or without a reasonable accommodation, including, but not limited to, perceiving differences in wire cable colors, distinguishing audio tones,  moving and/or lifting items such as ladders, tools, air tanks, cable reels, test equipment and other objects weighing up to 100 pounds, working aloft; climbing ladders and poles, and entering tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks.

D. Security background investigation may be required.

E. A valid state driver's license with a satisfactory driving record is required.

F. A Commercial Driver's License (CDL) is required.  Must possess and maintain a valid/current CDL as required by the work state.  If the candidate does not have a valid CDL at the time of hire, he/she will receive related, Company-provided Department of Transportation (DOT) training and will be required to obtain such license within 6 months of hire date.  The candidate must pass a drug and alcohol test and qualify on the DOT CDL physical, written, and skills qualifications tests to retain the job.

G. Must meet applicable federal and state standards for operating the size vehicles covered by this job title.

H. Must be available to work scheduled tours designated by the Collective Bargaining Agreement and/or the needs of the business. Associates may be required to work evenings, nights, weekends, holidays, overtime, non-scheduled and non-consecutive days, as the needs of the  business require.  Tours are subject to change at any time based on the needs of the business and that are in accord with labor contract requirements.

Additional Information

In this worksite-based role, you'll work onsite at a defined location.

Test(s) Required

Verizon Job Fit Test B
Outside Plant Technician SI

Test Preview

Test Previews

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Moving the world forward together

Our credo is at the core of the
V team culture.  

Perks that work for you

View our benefits

Learn more

Explore more about Operations jobs

Your Careers Account

Create / update your career account