When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

Verizon Connect has an immediate need for a Production Senior Database Administrator (DBA) to join our Christchurch based team within Global Database Services. The ideal associate will be a highly competent, results driven as well as a highly self-motivated individual.

This Senior DBA role requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in a prompt & efficient manor, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.


  • Owning, tracking and resolving database related incidents and requests across the following database platforms (SQL Server, MySQL, PgSQL)
  • Fulfilling requests and resolving incidents within SLAs.
  • Reviewing service-related reports (e.g. database backups, maintenance, monitoring) on a daily basis to ensure operational issues are identified and resolved promptly.
  • Responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.
  • Enhancing automation for database platform provision process
  • Enhancing database monitoring & alerting platforms to ensure proactive alerting is always achieved.

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Four or more years of experience in Microsoft SQL Database administration
  • Knowledge of SQL Server data stores: row store and column store, optimizations.
  • Knowledge of indexes, index management, index design, index optimizations and index statistics.
  • Knowledge of SQL Server partitioning and file and file group design.
  • Knowledge of SQL Server performance tuning, especially around stored procedures
  • Knowledge of SQL Server database upgrades (DB Engines & Compatibility levels)
  • Knowledge of SQL Server H/A Solutions
  • Good knowledge of query and query parallelism in SQL Server and Change Data Capture
  • Good knowledge of Column Store index and Column Store query optimizations
  • Good knowledge of SQL Server DMO’s especially around statistics, data store and performance
  • Good knowledge of SQL Server settings and database setting and the impact on performance
  • Experience with Database Administration in general for MSSQL Server on both on premise & cloud platforms (AWS preferred).
  • Experience in troubleshooting and resolving general database problems in a high transaction VLDB platform
  • Experience in database source control and deployments. Examples: SVN, Git, TFS, Flyway
  • Experience in testing/validating database components.
  • Experience with monitoring either native or via 3rd party

Even better if you have:

  • Knowledge in with PostgreSQL & MySQL in an AWS environment, especially RDS Aurora implementations, automations, monitoring/alerting and troubleshooting
  • Experience with ownership & management of ElasticSearch in AWS
  • Experience in working as part of a geographically dispersed team
  • Ability to learn new technologies and scripting languages
  • Ability to work in a fast paced, high volume, agile environment.
  • Ability to approach problems with a sense of ownership, enthusiasm and innovation
  • Experience in mentoring junior team members as part of their technical upskilling

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

  • We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.
  • Your benefits are market competitive and delivered by some of the best providers.
  • You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.
  • We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.
  • Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.
  • You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.
  • Your benefits package will vary depending on the country in which you work.

Keyword: VZConnect