When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Dir - VDI and Digital Workplace Strategy will be tasked with making sure Verizon’s Digital Workplace is cutting edge, vibrant and meets the needs of our users. This role will be accountable for our critical Virtual Desktop Infrastructure (Citrix). In addition, this role will also manage a team that delivers strategy for the entire Digital Workplace organization. You will also interface with leaders and stakeholders across the IT portfolios, as well as deliver experience and solutions to drive all business unit demands by partnering closely with leaders in Consumer, Business, Technology, HR, Marketing & PPLS. String partnership will need to be established with Security, Legal & HR as well as building strategy and delivery requirements through Vendor partnerships. This is a fast paced, high visibility role that will shape the digital workplace for Verizon.

Key responsibilities will include but not limited to:

Critical Virtual Desktop Infrastructure

  • Keep the critical Citrix infrastructure operating a high level of availability consistent with Verizon’s market position as the most reliable network
  • Front door process to implement VDI infrastructure to meet Verizon’s Global
  • Manage demand to meet the needs of the business
  • Constantly make improvements to availability and productivity

DWP Strategy and Innovation

  • Lead an integrated strategy across all DWP technologies
  • Discover and drive opportunities to evolve the user experience
  • Own and align the project pipeline and roadmap aligned with strategy
  • Market Watch, Vendor strategy and alignment

What we’re looking for...


  • Deep knowledge of IT systems and processes including legacy and new technology
  • Demonstrated experience building and running critical virtual desktop infrastructure
  • A solid understanding of digital workplace (End User Computing) technologies
  • Excellent Technical and presentation skills
  • Skilled at negotiating and balancing stakeholders needs
  • Technology and business vision, understanding the future technology trends and their business and revenue implications
  • Cross-functional program management at leadership level across planning, engineering and operations
  • Leading at-scale, cross-functional process re-engineering and implementation to support transition delivering on both technical innovation and transformation agendas
  • Development of large scale IT solutions impacting multiple organizations leveraging internal teams and multiple vendors globally and impacts to the teams in multiple organizations
  • Building political and organizational consensus within a unique and often conflicting environment with multiple stakeholders and partners across IT and LOB organizations.
  • Implementing global delivery model to optimize cost, efficiency, innovation and delivery excellence
  • 8+ years work experience


  • A passion for technology and user experience
  • Continuous improvement and operational excellence mindset in building and integrating tools with the usability, business value and metrics in mind.
  • Cross-functional change leadership: ensuring buy-in within the organization and from peer organizations to drive process change
  • Ability to engage people in the vision and demonstrate the meaning of the work for the bigger purpose
  • Thought leadership

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).