When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Consultant in Revenue Assurance is responsible for analysis, insights, observations and decision support for our business leaders in Finance, Marketing, & Network. As a Senior level data analyst at Verizon, the consultant will perform complex data extraction and analysis, develop clear visualizations, and apply data models to deliver results-oriented insights to improve revenue, profitability and customer experience.

The tools used to perform these advanced analytics functions will vary depending on the nature of the request, but will likely include expert-level SQL (Teradata and/or Oracle) with Cassandra/Hadoop experience a plus. Emerging data visualization technologies and experience in Tableau is also beneficial.

The Consultant will also be responsible to lead and manage enterprise level projects, identify risks, develop strategic relationships and design system controls. Candidates will have a strong background in project management and/or systems auditing.

  • Independently manage analytic projects of intermediate to advanced sophistication from design to resolution with minimal oversight.
  • Leverage emerging technologies (Big Data) and advanced analytic techniques to create models that identify system risks and failures.
  • Design, develop and implement sophisticated solutions to ensure the ongoing integrity of our revenue streams and customer experience.
  • Design and develop standard and ad hoc reporting based on business requirement needs.
  • Direct and coordinate ETL (Extract, Transform, Load), data analysis, and reporting with respect to business intelligence efforts.
  • Identify opportunities for revenue recovery and assist in implementation.
  • Utilizing business knowledge, financial analysis skills and risk management techniques, champion efforts to effect changes within the business to ensure subscribers are billed correctly.
  • Partner with cross-functional groups across the enterprise in Finance, Marketing, IT, Network and Supply Chain to assess impact and drive critical issue resolution.
  • Ensure analytics are captured using dashboard using statistical means, Teradata, and ETL and critical issues are identified and resolved in a timely manner.
  • Lead cross-functional, enterprise level project efforts within Revenue Assurance. Assess risks and identify control processes, design user stories and drive to implementation.
  • Partner with cross functional Finance organizations, IT, Marketing, and Product teams to identify issues and drive complex issues to resolution.
  • Stay current with system enhancements by meeting regularly with key stakeholders in IT, Network and Marketing to ensure that controls and processes are adequate.
  • Continually broaden and strengthen team’s knowledge of technology, tools and databases.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You're creative and flexible in your approach to managing multiple projects and issues simultaneously, and are able to understand, process, and execute in an ever-changing environment. You're able to be creative in problem mitigation, resolution, and solving. You're effective both on a team and independently; and are self-motivated to work towards goals. Your communication skills are exceptional, and allow you to successfully partner with all levels of the organization, ranging from individuals with limited technical expertise, to senior management in your department. Your time management and prioritization skills enable you to successfully complete tasks and projects ranging from routine to complex. You're an analytical, quantitative, and proactive thinker. Above all, you're an excellent role model for the way we do business at Verizon.

You'll need to have:

  • Bachelor's degree or four years of work experience.
  • Four or more years of work experience in a technical position.
  • Four or more years’ experience working with analytic tools (Teradata, SQL, Hadoop, Data Visualization)

Even better if you have:

  • A degree.
  • Three or more years of relevant wireless industry experience.
  • Operational experience with data warehouse, billing systems, and wireless networks.
  • Experience with wireless and telecommunications billing.
  • Experience with change management.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).