MoveTheWorldForwardTogether

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Responsibilities:

  • Delivering solutions using PEGA platform for Pega case management.
  • Develop case lifecycle and flows based on business requirements.
  • Develop Class Structure, RuleSet Hierarchy, and Organization Structure.
  • Using functional expertise, acts as an advisor to management and make recommendations on complex projects.
  • Using professional concepts and company policies and procedures to solve a wide range of difficult problems in creative and practical ways.
  • Be part of the Pega community of Practice.
  • Manage and deliver all facets of application optimally through Pega capabilities.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge in Case management/decisioning/marketing skills and hands-on experience on complex enterprise case life cycles.
  • Four or more years of IT industry experience using various software development strategies like SDLC , Agile
  • Two or more years of Pega experience on Case Management/decisioning/marketing applications using Pega 7.1 or higher
  • Experience with two or more full life cycle implementation of Pega Applications which includes, Requirement capturing using DCO, Use case identification & elicitation, Using Application Accelerator & Application Profiler and QA/Production deployment.
  • Certificates - CBPA
  • Knowledge in creating Jira boards, flow diagrams, sequence diagrams, data analysis & visualizations.
  • Experience in Driving and tracking KPIs with respect to customer experience and identifying opportunities for improvement.

Even better if you have:

  • A degree.
  • Good team player & experienced in working with small to large size team across partners.