When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The work you'll be doing will support mission and business-critical applications within Verizon. You will be part of a Pega Community of Practice and will be driving Omni and Customer Centric experiences. You will develop extensive understanding and experience delivering solutions within large enterprise systems framework and solutions for key business KPIs.

  • Delivering solutions using PEGA platform for decision management, case management.
  • Applying complex algorithms when developing systems and applications to deliver business functions or architectural components.
  • Using functional expertise acts as an advisor to management and makes recommendations on more complex projects.
  • Using professional concepts and company policies and procedures to solve a wide range of difficult problems in creative and practical ways.
  • Being part of the Center Of Excellence for PEGA.
  • Working on Flows, Activities and User Interfaces.

What we’re looking for...

You are curious about new technologies and the possibilities they create. You are driven and motivated, with good communication and analytical skills and thrive in dynamic work environment with different stakeholders/architects/business clients across large enterprise systems. You are great at working in teams and can use your interpersonal skills to get your point across. You are able to take decisions and showcase ownership of your deliverables.

You will need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Four or more years of experience in Pega.
  • Experience in designing PRPC applications including gathering of requirements, formulating design of Class structure, Rules Sets structure, Organization structure, identification of Properties and design of Flows based on the requirements, Integration.
  • Strong knowledge of PEGA Guardrails.
  • Experience of application debugging and troubleshooting.

Even better if you have:

  • Six or more years of experience in IT with four or more years of working experience in PRPC/DSM/Case Management.
  • Experience in design and development of Pega projects.
  • Experience working in at least one complete medium to large scale enterprise Pega project.
  • Experience with Agile Scrum / SmartBPM practices and methodology.
  • Experience in DSM, ADM components of Pega.
  • Ability to work independently with verbal and written communication skills.
  • Experience of PRPC Best Practices, Estimation, Task Scheduling, Risk Assessment, IT Quality Practices.
  • Pega certification like CSA, CSSA, CPDC.
  • Experience with the following: Pega User interface; Different kinds of Pega rule models, DSM; Pega Process Models; Pega Web Service; Pega LDAP setups; Pega Connectors and knowledge of Single sign-on models.
  • Worked on PRPC versions of 7 and above, Knowledge on Pega customer service.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.