When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Senior Data Analyst - Revenue Assurance is responsible for analysis, insights, observations and decision support for our business leaders in Finance, Marketing, GTS, and Supply Chain. As a senior level data analyst in Revenue Assurance, the consultant will perform complex data extraction and analysis, develop clear visualizations, and apply data models to deliver results-oriented insights to improve revenue, profitability and customer experience. The tools used to perform these advanced analytics functions will vary depending on the nature of the request, but will likely include expert-level SQL (Teradata and/or Oracle) with the REVO Database and Cassandra/Hadoop. You will also be responsible to lead and manage enterprise level projects, identify risks, develop strategic relationships and design system controls.

  • Independently manage analytic projects of intermediate to advanced sophistication from design to resolution with minimal oversight.
  • Leverage emerging technologies (Big Data) and advanced analytic techniques to create models that identify system risks and failures.
  • Design, develop and implement sophisticated solutions to ensure the ongoing integrity of our revenue streams and customer experience.
  • Design and develop standard and ad hoc reporting based on business requirement needs.
  • Direct and coordinate ETL (Extract, Transform, Load), data analysis, and reporting with respect to business intelligence efforts.
  • Identify opportunities for revenue recovery and assist in implementation.
  • Utilizing business knowledge, financial analysis skills and risk management techniques, champion efforts to effect changes within the business to ensure subscribers are billed correctly.
  • Partner with cross-functional groups across the enterprise in Finance, Marketing, GTS, and Supply Chain to assess impact and drive critical issue resolution.
  • Exercise sound judgment in developing methods and techniques that requires data analysis and interpretation.
  • Direct the identification and use of appropriate analytical technologies.
  • Ensure analytics are captured using dashboard using statistical means, Teradata, and ETL and critical issues are identified and resolved in a timely manner.
  • Lead cross-functional, enterprise level project efforts within Revenue Assurance.
  • Assess risks and identify control processes, design user stories and drive to implementation.
  • Partner with cross functional Finance organizations, GTS, Marketing, and Product teams to identify issues and drive complex issues to resolution.
  • Lead initiatives in the role of a Subject Matter Expert to resolve problems.
  • Articulate and communicate to broad audience with focus on execution.
  • Document and communicate resolution action plans.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’re analytical, organized, and detail oriented. A self-starter and quick learner who can work independently, but you’re also great to have on a team. You communicate well with others. You’re no stranger to a fast-paced environment and tight deadlines, and you adapt to changing priorities and juggle multiple projects with ease. You take a lot of pride in your work, and that’s why people count on you to deliver.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge of SQL (Oracle / Teradata).
  • Experience managing multiple project deadline requirements.

Even better if you have:

  • A degree.
  • Technical experience in billing and accounting practices.
  • Strong analytical and decision-making skills.
  • Experience with organizational, facilitation, negotiation, and communication skills.
  • Experience with cellular billing systems.
  • Experience with a heightened sense of diplomacy to accomplish significant projects and tasks.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).