When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Manager - Operations Support

In this role, you will be at the epicenter of Marketing-wide programs and initiatives that will help shape Verizon's marketing strategies and drive execution of leadership initiatives / priorities. As a core member of the CMO/Operations team, you will also partner with leaders across various marketing teams and business units to deliver critical projects for the CMO.

The ideal candidate for this role is equal parts strategic and operational; You will be responsible for developing executive level presentations, managing leadership projects and programs, and supporting key transformationional activities across the organization. Above all, you're organized, self-motivated, and have a willingness to work hard to solve problems to answers which are not obvious or known.

This role represents a unique opportunity to work with broad levels of leadership in the areas of strategy, planning, and operations management.

Your key responsibilities

  • Lead high-priority cross-functional Marketing projects, directly managing project managers to drive forward execution.

  • Align input, priorities, and initiatives from across the CMO organization and other functional groups in order to facilitate the co-creation of the Marketing narrative for internal and external engagement and communications.

  • Brainstorms with leadership to develop ideas and create graphically engaging, concise presentations.

  • Ensures all presentations are delivered in a clear, consistent, accurate, and impactful manner under tight deadlines.

  • Support preparations for key Marketing leadership meetings including setting the agenda, tracking follow-ups, and driving next steps.

  • Support the co-creation of the governance process and roadmap.

  • Strengthen internal communications and develop and refine mechanisms for teams to work more effectively together

  • Proactively identify risks, resolve issues, and make recommendations for improvements to processes.

What we’re looking for...

To qualify for the role, you must have

  • BA/BS in marketing, business, finance, or related area (or equivalent work experience)

  • 5+ years of relevant work experience in Marketing and/or Operations

  • High degree of organization with excellent project management skills; ability to prioritize projects, communicate progress, and deliver on time.

  • Demonstrated executive presence and experience managing high-touch relationships and highly sensitive business matters involving strategy and planning

  • Strong knowledge of PowerPoint and/or Google G-Suite; Comfortable creating executive level presentations inclusive of concise visual representation of data

  • Excellent communications skills with ability to simplify and explain complex problems to stakeholders of all levels across multiple functions

Skills and attributes for success

  • High degree of structured problem solving skills, prioritization, and ability to get things done

  • Strong attention to detail, written and verbal communication skills, including presentation skills

  • Experience working within an ever-evolving/demanding environment with changing tasks/priorities

  • Demonstrated experience leading large-scale projects, with a high competency in managing deliverables

  • Strong negotiation and influencing skills within all levels in the organization including senior leadership; proven track record of forming and maintaining positive business relationships

  • Strong operational effectiveness to form tactical solutions coupled with the ability to identify and align the appropriate resources to address them

  • Experience with budget, talent, and operational activities in collaboration with finance and human resources functions

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).

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