When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

This position will provide oversight and project/operational management for Verizon Marketing’s Language and Translation services team. You will have a unique opportunity to support a team while also provided growth opportunities in leading the management of translation partners to provide localization, quality control and related services to the entire Verizon organization, focusing on, but not limited to, Spanish content for the Hispanic segment.

  • Oversees external translation partner ecosystem, ensuring quality standards are met, costs are under budget and performance metrics are tracked and documented.
  • Leads and coaches a team of bilingual project managers and quality control specialists, ensuring translation/localization projects are completed from beginning to end.
  • Helps shape consistency of the Spanish and other languages brand voice in coordination with brand teams and multiple business units and channels.
  • Develops, maintains and socializes Verizon language assets: glossaries, style guides, translation memories.
  • Ensures all regulatory, legal, compliance and branding guidelines are followed to the letter.
  • Leverages knowledge and understanding of language technology, localization industry, creative and production best processes, to facilitate optimal quality of deliverables, streamline customer experience and contribute to continuous improvement.
  • Implements and helps raise awareness on localization and its best practices across the company to make sure they are followed and downstream issues are minimized.
  • Briefs outside agencies and freelance resources on Verizon's brand voice, terminology and style for and provides regular feedback on translation quality.
  • Manages expectations with clients and departmental teams. Negotiates timelines and budgets and ensures that all deadlines are met.

Where you’ll be working:

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience in translation and localization project management.
  • Fluency in Spanish.

Even better if you have one or more of the following:

  • University degree in Localization/Translation or equivalent, with Spanish as a focus.
  • Able to stay focused under pressure, prioritize and manage multiple projects simultaneously.
  • Excellent written, verbal, communication and presentation skills in English.
  • Excellent project management skills, highly organized, and ability to multitask effectively.
  • Good grasp of translation technology and localization industry best processes, including web/app localization.
  • Experience leading and coaching a team.
  • Resourceful and solution-oriented.
  • Fluency in additional languages.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).