When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Delivering outstanding customer and employee experiences (CX & WPX) is defining which organizations will lead in the digital world and Verizon is leading the industry in working with global businesses to make the promise of CX and outstanding WPX a reality. This role is a pivotal appointment in the European business, working with Clients and the advanced communications leadership team.

This position is a sales principal, driving sales of the Customer Experience and Workplace Collaboration portfolio into Verizon target customers and prospects. You will lead the development and execution of engagements with target clients, typically working with the very largest companies to shape their vision and provide pragmatic and practical plans that deliver against their needs and desired outcomes.

  • Engaging at a business level in large MNC clients to articulate Verizon’s vision for CX and WPX and converting these client conversations into meaningful engagements
  • Leading the development and execution of sales plans
  • Owning the creation and development of opportunities and driving the closure of deals

This position requires knowledge and experience of the EMEA Contact Centre market, consultative solution selling, industry knowledge and experience within one or more of Verizon's targeted industries (Finance, Health, Manufacturing, Entertainment, Pharmaceutical, Transportation, or Utilities). An extensive and proven client relationship history with CxO level leaders is strongly desired.

Where you'll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You are excited by consulting with clients to determine solutions that take their business to the next level. You build credibility quickly with your subject matter expertise, consultative selling approach, and understanding of the client and their business. You thrive in a role that allows you to build partnerships with customers, create innovative solutions, and then see those strategies come to life. You enjoy working independently but also working with other teams to drive sales and achieve the best outcomes for the customer.

You’ll need to have:

  • Bachelor’s degree or relevant work experience.
  • Experience in sold and advised on complex CX technical solutions for large business clients.
  • Knowledge of WPX technical solutions
  • Willingness to travel up to 25% of the time.

Even better if you have one or more of the following:

  • A degree.
  • Experience in Unified Communications and Collaboration products for complex customer solutions (cloud based IP communication services (Cisco HCS, Broadworks, IP trunking, net/video/audio conferencing)).
  • Experience in sold strategic enterprise solutions encompassing IP Telephony (SIP).
  • Experience in VolP/PBX.
  • Experience in IP Consulting.
  • Experience inVideo Conferencing.
  • Experience inProfessional Servicesor Outsourcing in a commissioned based environment.
  • Experience in a consulting or technology sales background.
  • Experience in leading client engagements that span business and technology towers
  • Ability to meetchallenging revenue targets.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.

Moving the world forward together

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