When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Compliance Operations Sr. Analyst will work directly with the Compliance First Transformation Team to design business process compliance framework for obligated business units. The analyst will also liaise with IT, Legal, Operations and Process Improvement to develop procedures, policies, and best practices that will ensure full compliance with state regulations and ability to demonstrate such.

  • Contribute to the design and implementation of a supportable compliance framework aligned with Verizon.
  • Inject compliance culture into Tracfone business processes.
  • Assist with analysis and assessments of compliance gaps, risk, and return on investment.
  • Assist business owners in working with new compliance framework for their business processes.
  • Monitor available operational and business dashboards and develop control metrics to ensure active adherence to regulatory requirements.
  • Assist with day-to-day oversight of processes and standard operating procedures related to compliance with privacy regulations such as California Privacy Rights Act (CPRA) and California Consumer Privacy Act (CCPA).
  • Contribute to the improvement of existing compliance processes to ensure process efficiency and collaborate with Legal to create business friendly summaries of the most critical aspects of these compliance policies.
  • Assist Legal with research on regulatory issues and monitor for regulatory updates and compliance topics.
  • Manage frequent ad-hoc requests from the business for advice and assistance regarding controls and compliance.

Where you’ll be working:

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience creating presentations for executive management and presenting business information in a professional manner.

Even better if you have one or more of the following:

  • A degree.
  • A strong quantitative background, ideally including SQL.
  • Knowledge of data privacy regulations, including CPRA and CCPA.
  • Experience designing and implementing controls governance frameworks and compliance programs.
  • Experience solving complex problems by leveraging analytics to provide automated and efficient solutions.
  • Knowledge of methods to evaluate controls, policies, processes, and systems.
  • Skill in analyzing and interpreting laws and compliance instructions.
  • Proficient in applying changes to comply with state regulations.
  • Skill in defining/updating compliance requirements as it relates to operational processes.
  • Ability to respond to common inquiries or requests from executive management, customer compliance complaints, and issues.
  • A strong detail orientation.
  • The ability to collaborate effectively with others.
  • The ability to prioritize work in an organized manner while maintaining productivity in a fast-paced business environment.
  • The ability to meet deadlines.
  • The ability to perform detailed technical research.
  • Strong written and verbal communication skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.

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